Community ManagerHi all,
From the main menu of The Sims, please head into Game Options-> Other and select the Link EA Account button. From here, you'll be prompted to accept the updated terms and conditions. Once this is accepted, you should be able to claim your rewards normally again.
If you're still seeing this error and can't claim your rewards after trying this, please let us know!
Sorry but mine still doesn’t work! My EA account is linked and my online social features has been on, but I get a pop up stating “Something went wrong!” and that’s it. I’ve restarted the game and my console to no avail. My game has also been extremely laggy for 2 days now and it has never lagged before like this. My wifi is fine and I have the newest xbox. Thank youuu
Community Manager
