Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
18 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
Simian868's avatar
Simian868
New Vanguard
2 days ago

Hey sims team, the gallery is broken can’t access any of my builds or even save my broken builds to see if that would fix it making my game unplayable but yeah you should update the sims phone animation cause that’s really vital right now thanks …

JonaO703's avatar
JonaO703
Hero
2 days ago

Simian868​  Hello!  You may need to link your game to your EA account again.  I had to do this recently.  The option for Online Social Features wasn't available until I linked my account.  I believe the link option was in the Game Options > Other tab.

About The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 3 months ago