When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
Ideas
On Xbox, newest updated version, will not let me claim rewards due to connection issue. However I have restarted my router, disconnected and reconnected my Xbox to the internet, (wireless and wired), have done the internet testing with my Xbox; my Xbox tell me my connection is great, but it still gives me this response when I try to claim them. Any other suggestions?!
Mine is also having this exact issue, I’m done with the event (I’m pretty sure) but it says the gnomes will fix the event area you click on in game, and before that it said that exact thing. I don’t know what to do at this point. I’m on an Xbox one. The event I think ends tomorrow or the day after, ugh. I don’t want to miss out on the rewards I worked hard for throughout my very hectic last couple weeks.
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- EA_Cade12 months ago
Community Manager