[XB/PS] Controls/Action Menus stop working (Patch 2.37)

Literally happening with me as well like everything stops working, can’t even save the game cos the menu freezes n won’t let me press X then I can’t get off the start screen then I’m having to close the game restart for it to happen again 

This is also happening to me, it's so frustrating. It started with the last 2-3 updates - before then it had never happened. This needs to be fixed asap or we literally can't play the game. 

I've never had my controller stop working until the last 2 days. It's like my controller completely glitches out of gameplay 

Game is completely unplayable. 

I'm a PS5 player too, and the same symptom suddenly started happening to me yesterday. When I launch the game and switch to Live Mode, all controls stop working after about a minute. It feels like the controller just stops responding entirely. I can't even open the options menu. Only the in-game clock keeps advancing. I waited about 5 minutes to see if it would resolve itself, but nothing changed, so I had to restart the game. When I avoided any input for the first 1-2 minutes, the issue didn't occur, but that might just be a coincidence. Why is this suddenly happening? I'd really appreciate it if this could be fixed soon.

I ran to the comments section to find out why this is happening to me at this moment. 

I even started a new game to make sure it wasn’t just a glitch with that specific saved game. Same thing happens. There’s no point in playing it if you can’t even click to save the game when it freezes the controller buttons up. 

This is not only happening in live mode but also in build mode. If you go into a section and try to place furniture it will freeze and not let you select or go back to exit or even open save menu. Completely frozen out of game.

On ps5 here too. Exact same thing started happening to me yesterday and continues today.  It's absolutely unplayable now.  So frustrating that after just a couple minutes of play,  I go to a sims menu to assign an action, and suddenly it freezes, except I can still move the cursor around the circular actions menu, but it will not select an action, and if the game time clock is not on pause it will just keep running without being able to do anything about it. No buttons work besides the thumb stick that just spins the selector,  but cannot select anything.  The only way out is to force close the game from the Playstation home screen. 

Same, using Xbox. Ugh so annoying! I have to force quit the game and then it happened as soon as I started it up again. My controller will let the options highlight but is gliched and cant actually choose anything or go back to gameplay

Same problem! It starts with a pie menu getting stuck and then I can’t do anything. For me it’s ”lot specific”, so far it has only happened on one lot which has a small business attached. After a few minutes of gameplay it just gets stuck and I have to close the game.