Not sure if anyone else is having this problem, but on Xbox I’m currently not able to access the gallery and the usual settings for the gallery that are in the settings menu don’t show up either. I’m connected to the internet, so I know that’s not a problem.
Im also having this problem. Ive tried everything. It just shows our own library tab and nothing else. The game wont go online. So frustrating.
Community ManagerFrom the main menu of The Sims, please head into Game Options-> Other and be sure the Online Social Features Access box is checked. You'll also want to be sure your gamertag is linked with your EA account here.
There are no online options in the game options anywhere, or in the other section in game options. How do i check my gamertag is linked?
Community ManagerPlease attach a screenshot of what you're seeing under those options for me.
Yeah, I checked the settings like a million times. That option isn’t even in there. All of the settings that are for the gallery are completely gone.
Same here on Xbox series X. I can't get to the gallery. I accepted the new terms and after that, the account won't link anymore. I hit link account, then restart the game, and it doesn't stay linked. No matter how many times I go through hitting link account and restarting it just won't stay linked. So that means no gallery or rewards for the event.
Has anything been done to resolve your issue I'm in the same boat
Community Manager
