Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
19 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 months ago

Hi jasminewesson​ 

Are you getting a specific error message, or are you only seeing your library tab when you try to open the gallery? 

jasminewesson's avatar
jasminewesson
New Scout
2 months ago

I’m not having an error message, I just only see my library and nothing else.

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