Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
8 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
jasminewesson's avatar
jasminewesson
New Scout
27 days ago

Not sure if anyone else is having this problem, but on Xbox I’m currently not able to access the gallery and the usual settings for the gallery that are in the settings menu don’t show up either. I’m connected to the internet, so I know that’s not a problem.

anhuebel2623's avatar
anhuebel2623
New Spectator
21 days ago

I haven’t played in several months but when I got on today, I noticed the gallery was no longer showing up on my PS4 game. I’m fully connected to the internet and have even restarted the console several times but it hasn’t fixed it. 

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