Everytime I try to access the gallery I get a notification saying;
"UNABLE TO GO ONLINE There's no internet connection available. Please make sure you have a working internet connection to access Online content."
Why am I getting this notification when my internet is running smoothly, my PS5 is always connected to the internet and I was just watching YouTube on it before opening my game? This is not okay. I cannot do anything. I can't access sims I created specifically to play with in the new pack and I can't get to builds I saved for anticipating the Enchanted by Nature pack. Now I can't even play it.
I just installed the new pack. I can’t access the gallery anymore. What the actual heck is going on???
That's what I'd like to know. We all just paid for the new pack, expected and anticipated being able to play with it and now we can't because the gallery isn't accessible to us. I have never had an issue where I couldn't access the gallery or anything on it. I've heard of PC players having this issue and it was fixed immediately in a quick update, but never on console.
This is why they need to fix the game before releasing anything new. They would make more money if they fixed it, which would entice new players to want to play and buy the packs a lot more.
I just installed update on ps4 and same thing no gallery inhad to open and close 3-4 times and its back lol
Community Manager
