Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
7 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
Camaroguy6688's avatar
Camaroguy6688
Rising Rookie
7 days ago

My wife plays on PS5 and she can't claim the rewards  from the Natures calling event. It says online connection required,  but she is connected, according to her PS5. And she cant connect to the gallery either. Which she was able to do earlier today.

 

  • SaiyanSam's avatar
    SaiyanSam
    New Spectator
    5 days ago

    Same issue on my PS4. I was able to collect a few event items, but now it's saying to connect online to collect my rewards. I'M ALREADY ONLINE! I can't seem to find any answers. SMH.

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