Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
14 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
InsomniacThe's avatar
InsomniacThe
New Spectator
14 days ago

Update: I was able to reconnect to the gallery after going to Game Options and in the Other tab made sure to link my EA account. Maybe this can work for anyone else who cannot access the gallery. 

Wiccanmamma's avatar
Wiccanmamma
Seasoned Adventurer
14 days ago

I had to restore the licensing again, but this also helped to fix the issue. Hopefully your advice will help others as well. Thank you for helping. 

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