[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

I’m currently playing week 4 of the Nature’s Calling event on my PlayStation and can’t craft the Wooden Throne. I am unable to claim the recipe in the event menu because it keeps saying that I’m offline. Which I am not. My connection speed is 250 and I am fully connected. I am logged in and everything. I just simply can’t access the event item needed to complete the quest. And same problem with the gallery, it’s completely broken. I can only access my library, since it thinks I’m offline. Which yet again, I am not. Console players need an emergency patch, I’ve heard a few of us have this same issue.