My sims4 ps4 edition says "Unable to go online, there's no internet connection available. Please make sure you have a working internet connection to access Online content." when trying to connect to the online gallery. My ps4 has been connected to the internet for 10 hours. My ps4 had a system update today, afterwards I noticed this. I have restarted my ps4 twice, turned it off a couple times, restarted Sims about 4 times... nothing. It has absolutely no reason to not be connected to the internet. everything is fine. my ps4 has no internet issues. I tried pressing the "Link to EA account" in the game options, but the screen just freezes for a good 10 seconds and then nothing happens. So idk how to fix that either. I have been connected to sims4 online multiple times, using other people's houses and stuff. I'm on version 1.16, the latest version as far as I know, and when I check for an update (which I have done over and over and over) it says the application installed is the latest version.
I'm having the exact same issue to a T.
I don't have the public gallery now as well, only my personal library.
Hopefully something gets done for you soon; mine works now so I recommend trying it again. Really hoping this is a temporary issue
Community Manager
