I'm trying to continue with this weeks quest for the event, but I need to collect the outhouse in the rewards to be able to craft it. However when I go to collect the latest rewards it says I'm not connected.
I had been having problems with the game connecting for the Sims deliveries, but after the most recent update that's now fixed. I've also checked my PlayStation 5 and it's connected to the Internet, so the game should be too.
There's no error error code or anything it just says must be connected to claim rewards or something along those lines. I don't know what to do other than restart the game for the fifth time and hope this time it magically works.
I am on PS4 and am having the same issue for the 3rd day in a row after trying to claim the outhouse as well. My game is up-to-date with updates. I also have noticed that the library is only showing my items and isn't the full catalog. Regardless of what the screen says, I am definitely online. I have checked my ps settings multiple times. Tried testarts several times. It is frustrating!
Community Manager
