Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
8 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
VoidxArgent's avatar
VoidxArgent
Rising Novice
5 days ago

Hey guys ! 

im a ps5 user and my game always need an internet connexion to play. I checked my connexion on my ps5 settings and it’s worked but not in the game and since the update. I can’t go to the library and I can’t claim my rewards for nature’s calling ! Please do something…

SailorRoza's avatar
SailorRoza
Seasoned Newcomer
5 days ago

In the settings on the game, theres a section that asked to connect the EA account. Try that and it should restart and connect you to the internet for the gallery 

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