Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
8 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
Harley_Quinn4442's avatar
Harley_Quinn4442
New Spectator
6 days ago

Ive been trying to fix this issue for 2 days now! It keeps saying I have to be online for me to claim my rewards but I've check all my connections, linked my ea account, deleted and reinstalled all of my game and packs, hard reseted my Xbox twice and made sure that everything is working. But still tells me the exact same thing every time, I don't know what else to do other than wait for a patch update and hope that fixes it 😭😭

  • LittleMisPsycho's avatar
    LittleMisPsycho
    New Spectator
    6 days ago

    Oh thank god I’m not the only one why does this seems to happen every update tho bc I can’t even access the gallery bc of this 😭

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