Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
8 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
wolfnsheepskin's avatar
wolfnsheepskin
Seasoned Newcomer
5 days ago

All of my online features stopped working. I can't claim my event rewards. I can't access the gallery at all. My network is fine. No internet issues and 3 days ago everything was working fine. I have all major packs. I play on ps5 so no mods or CC. 

  • l0xnis4ljy9r's avatar
    l0xnis4ljy9r
    New Spectator
    5 days ago

    Yes, I have the exact same problem.

  • KcXGamer04's avatar
    KcXGamer04
    New Spectator
    5 days ago

    I’m having the same problem and it’s been like this for days! :(

  • Neese2297's avatar
    Neese2297
    New Novice
    5 days ago

    Same issue! 

  • flyawaybay's avatar
    flyawaybay
    New Spectator
    5 days ago

    I found that reconnecting it to my EA account and then signing out of PSN and back in worked!

About The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 30 minutes ago