Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
13 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
wolfnsheepskin's avatar
wolfnsheepskin
Seasoned Newcomer
10 days ago

All of my online features stopped working. I can't claim my event rewards. I can't access the gallery at all. My network is fine. No internet issues and 3 days ago everything was working fine. I have all major packs. I play on ps5 so no mods or CC. 

  • l0xnis4ljy9r's avatar
    l0xnis4ljy9r
    New Spectator
    10 days ago

    Yes, I have the exact same problem.

  • KcXGamer04's avatar
    KcXGamer04
    New Spectator
    10 days ago

    I’m having the same problem and it’s been like this for days! :(

  • Neese2297's avatar
    Neese2297
    New Novice
    10 days ago

    Same issue! 

  • flyawaybay's avatar
    flyawaybay
    New Spectator
    10 days ago

    I found that reconnecting it to my EA account and then signing out of PSN and back in worked!

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