[XB/PS] Not being able to scroll/select in CAS

I’m also having the same Issue on Xbox Series X.

After some messing around, I think the “freezing” has something to do with the cursor locking onto the item you have equipped in the catalog. Whenever the catalog freezes, holding up/down on the d-pad ALWAYS unfreezes it whenever the cursor would reach the top or bottom of said catalog.

So, for example, if your Sim has a hat equipped, going into the hat catalog WILL freeze the menu, but if you unequip the hat before pressing into the catalog, it won’t freeze until you leave and trying entering it again (if you have a hat equipped). This has been very consistent for me.

Can no longer Scroll in CAS unless the sim is not wearing the asset you are trying to scroll through. For example if my sim is wearing a dress I can not scroll through dresses unless I take the dress of her. 

OMFG every single update that has happened since this STUPID AND UNNECESSARY marketplace/gallery bs, IT IS MAKING THE GAME UNPLAYABLE. First, I cannot place my households that have already been created because the buttons won't allow you to click anything on the gallery menu. Just stays right there. AND NOW AFTER THIS LATEST UPDATE, I can't change my sims hair or clothes, it won't scroll through the items AT ALL. All I can do is back out. THIS IS BEYOND FRUSTRATING BECAUSE I JUST WANT TO PLAY MY **bleep** GAME AND IT KEEPS BEING RUINED. You didn't fix a single bug, just made everything worse. Is AI being used or something because you all suck at keep this game afloat. 

I had the same with the hairs, clothes and makeup too. I am also on PS5

I made an account just to say I am experiencing the same issue. I had no problems with CAS before the update and now it won't let me select certain hairstyles, or shirts, etc. It's in the menu of subcategories once you have selected the main category. 

I have this problem for both clothing and hair so I can't even change the way my sims look. So I was continue playing the game but no I don't want to because all my sims children are aging up and I can't fix their hair or clothes. So it very frustrating. Restart the game doesnt fix this either. I play on play station 5

I found out if I hold the D pad on down it’ll go straight to the bottom of the list and it’ll let me scroll but it’s so stupid. 

If you're on console it might be this bug that you should upvote: [XB/PS] Not being able to scroll in CAS | EA Forums - 13401305 

If you're on PC or Mac, do you have any mods installed?

Giddybubbles​ 

I merged your post with the main thread for now but do tag me and let me know if you're not console.

I just seen i had the same issue, I thought it was because I had just brought the life and death pack, cause I didnt change my sim at all after the update only when I brought the pack did I try change them.

The only thing that worked for me was to click all (on say for example) tops and then filter by pack. So if I want to change my sims top and the top i want is from get famous i have to toggle the get famous pack filter. 

Its super annoying and frustrating, hopefully they will fix it soon, ive been having such a good time playing sims again now this happens and makes it 10x more frustrating.