Ideas

Seasoned Newcomer

2 months ago

Status:

Needs Info

[XB/PS] Unable to Save, Error Code: 34 & 21

I’M BEYOND angry. 2 YEARS of a multigenerational family GONE. My save is GONE. And when I try to play those families from my library and start a new game I can’t save them. My daughter’s old saves? C...

Community Manager

24 days ago

Hi all,

If you're playing on PlayStation could you please share your save file (instructions here: http://x.ea.com/74420) to help us investigate into this further?

For Xbox players, there's currently not a way for you to share your saves with us, but please continue to report any errors you experience in this thread.

Thank you!

stinkyalpaca

Seasoned Spectator

24 days ago

Messaged you the link!