I’M BEYOND angry. 2 YEARS of a multigenerational family GONE. My save is GONE. And when I try to play those families from my library and start a new game I can’t save them. My daughter’s old saves? C...
Ideas
My daughter (age 10) is having this problem today, post update. We are getting error 21, with the save file disappearing. We’re playing on Xbox so unfortunately we cannot send any game files.
we have tried saving with a new save games each time, giving them slightly different names. however we still get the error 21 and had to save again multiple times before giving up, unable to save a second time. At least by doing this it didn’t delete the save file and the previous save (20 minutes earlier) was still there .
I haven’t tested any of our other save games to see if it is consistent across all of them, currently I only can say it’s affecting one of our save files. And it is a newer save, started within the last week, which is not where I would have expected this error to strike.
this is unplayable and devastating.
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- EA_Cade12 months ago
Community Manager