I lost my Account

My account was recently hacked. When the new update got pushed on the 17th, I tried to login the game on my PS5 account. When I logged in, it asked me to link an EA account like if you were doing cross progression. I am usually able to bypass it. This time was different. It forced me to login which I did. It then created a new account instead of linking my previous account. I was then greeted with a message " unable to login account logged into another device." I contacted EA support and they told me my account was hacked and recovered. I waited for an hour like the EA assistant told me to in order for the account to reset. Upon logging in, I noticed my account was completely reset to default as if it was a new account. All my progress and purchases were missing. I recontacted EA support and they said it was because it got linked to the new account created rather then the older account I had. Upon logging back in and checking my account, I noticed that my account was missing over 3000 apex coins. After I let the support know I was immediately greeted with there is nothing we can do from here. That is essentially saying that $30 dollars in monetary value is gone and there is nothing they can do. I was told to post on the forum and hope someone would respond which sounds like horrible business practice from a consumer stand point but what can you expect from EA. Been a player since season 0 but this is unacceptable.  The fact that I have to post on a forum in hopes for a repones in hopes that I can be refunded for my time or money is totally crazy to me. But here is to hoping.