Verify on recognised device not working
Hello trying to get some help as can’t get through to no one on live chat on my Xbox my ea account I made it a long time ago logging in with email and password but it’s getting me to try and verify on recognised device I load up fc26 which my ea account is linked to and it’s not doing anything any help anyone???7Views0likes0CommentsEA app doesn't launch
Downloaded Titanfall 2 Today after a long time and tried to boot the game but the game did not start so i tried to Open EA application to launch the game but the EA application itself does not start. The application does not launch at all i tried contacting help and did all the tweaks they told me to do like uninstalling and reinstalling updating c++ etc. tried the clean boot method and everything but still the app did not open. The only time the app showed some signs of life was when i turned my wifi off the app gave a network error thats it. But once i was back online the app still does not open.6Views0likes0CommentsI am unable to unlock achievements
Game:《Unravel 》 I am unable to unlock achievements Currently, the achievement progress is 25/26, and the "The red thread" achievement cannot be unlocked ========== Can the EA staff help me? Can you please take a look at why this achievement on my account cannot be unlocked? I have cleared the game over and over again. I am an achievement enthusiast, and I am about to cry with anxiety54Views0likes2CommentsCase #240201292 - Jason APPROVED Manual Sync being ignored for 60 days. UPDATE
Hello. I am a 14-year-old kid and I have been waiting for 60 days to get my account back. This is the full story of the sabotage in Case #240201292: THE ERROR: My original squad 'Cristiao' (GER 116) with MESSI 117 was overwritten by a level 2 account. THE APPROVAL: After 50 days of fighting, Engineering Supervisor JASON officially 'APPROVED' a Manual Sync to restore my progress. THE FAILURE: Agent Vikas tried to perform the sync but failed, restoring the wrong account ('zezu' GER 82) instead of my real squad. THE SABOTAGE: Since then, agents like Ajay, Vijay, and Ajit have been lying to me, saying it is 'impossible' even though a Supervisor already approved it. They are lazy and refuse to follow Jason's order. THE PROOF: I have over 1,000 screenshots of this 60-day nightmare. I have the 'APPROVED' status print, the GPA receipt, and the proof of the agents' lies. I KNOW the Manual Sync is possible. I just want my Messi 117 and my 'Cristiao' squad back as Jason ordered. Stop the scripts and fix this administrative fraud immediately! Thank you. Update This is now DAY 61 of waiting. 61 days of lies, 61 days of scripts, and today, an agent insulting a Supervisor. SYSTEM FRAUD: Yesterday, the system marked case #241628118 as 'FIXED' at 6:42 pm. This is a LIE. I am still locked out with the wrong account 'zezu'. AGENT ARROGANCE: I just spoke with agent ATUL. He MOCKED me with sarcasm when I demanded my rights as Supervisor JASON approved. AFTER he realized I was going to report his behavior to this forum, he desperately tried to apologize and backtrack, but the damage is done. This is the second time I have been treated with arrogance. All I ever wanted was my account back. I didn't want to fight, I just wanted to play with my Messi 117. EXTRA INFORMATION / SERIOUS MISCONDUCT: Agent Atul claimed in the chat that Engineering Supervisor JASON is just a 'new advisor' who gave me 'false information'. This is a direct insult to EA Engineering Leadership. Atul is calling his own Supervisor a liar to avoid doing the work. I have the screenshot of this disrespect attached. If EA allows its agents to mock both. Thank you to everyone who is watching this message and supporting my case. 54 people have already seen the truth. Let's make sure EA does the right thing. Thank you!!! Update BEYOND SCAM: Agent Anurag just ADMITTED he doesn't have the permissions to fix my case. He also confessed that EA's 'FIXED' status is UNRELIABLE and doesn't guarantee the recovery of the account. He confirmed he is NOT the maximum level of support. 80+ people are seeing EA admit their own system is misleading. Since Anurag failed and admitted his low level, I DEMAND A MANAGER OR SUPERVISOR JASON to intervene now. Stop the lies. THE 'UNFAIR' INSULT: Agent Anurag also claimed that compensating me for 63 days of technical failure would be 'UNFAIR TO THE COMMUNITY'. Is it fair to the community to leave a player for 2 months without his account? Is it fair to have a 'FIXED' status that is fake? They are using the community as an excuse to avoid their duty to repair the damage they caused. This is a total lack of respect for all of us players! FINAL WORD: I want to be clear—I am NOT trying to be 'better' than other players or get an unfair advantage. I just want my Messi 117 back or a WORTHY COMPENSATION for 63 days of lost time, rewards, and events. I will NOT stop fighting for my account. I just want justice. Thank you all for your support. MAJOR UPDATE - DAY 66: THE TRUTH REVEALED THE SABOTAGE: Today, I faced Agent Sourav, who tried to lie to me, claiming that "no Supervisor or Engineer" can restore accounts, directly contradicting the official "APPROVED" status from Supervisor JASON. He refused to escalate the case and closed the chat to hide the truth. THE ADMISSION: I didn't give up. I opened a new chat and met Agent Hannah. Unlike the others, she was professional. She recognized that the email support had failed me and ADMITTED that my case needed a specialized fix. THE ESCALATION: Hannah officially TRANSFERRED my case to the FC MOBILE TECH TEAM. She promised to include all details about Jason's Approval so they can fulfill the manual sync of my account 'Cristiao' (OVR 116). STATUS: The case is now with the Engineers. The system fraud (FIXED status) has been exposed to 130+ witnesses here in the forum. FINAL STAND: I am not asking for a gift. I am asking for the REPARATION that was already approved 66 days ago. The community is watching, and the truth is in the screenshots!159Views0likes0CommentsEA NextStep, a step back
I am starting to think that they know what they are doing, seeing that the forum was the only resource that popped up when I was researching a problem I was pleasantly surprised to see a "contact us" button at the bottom of the support page. Now I was fully expecting an AI assistant, at least before speaking with support staff or having a ticket created, but what EA has created is well beyond any other assistant I have ever had the displeasure of navigating. Every single prompt from EA NextStep comes with little to no regard of the information you entered into the window previously. Beyond stating your name multiple times be prepared to state your problem, game, and system multiple times in repeat. And for those of you as gullible as me, hoping, praying to at least have an actual ticket created and maybe get a chance to have another person review your problem, let me save you the effort. At the end of each session with EA NextStep it will prompt you to the EA "Self Help" guide where the AI chose an article for you to read and hopefully fix the problem yourself, the only problem, it doesn't actually listen to your problem. I was trying to solve the random EA app failure on PC and beyond having to give it all of the important information multiple times, I was offered a generic "game help" article, a "login help" article, and a "connectivity troubleshooting" article, none of which actually addressed the problem or the fact that I had attempted many of the steps those articles were suggesting before trying to find more help. If anyone has a solution to the EA app bug, I would be very appreciative, but I will not hold my breath on EA finding the solution, as the multitude of threads on and off of this site complaining about the exact issue I was having, and the EA proposed solution, if all else fails, factory reset, and the EA app and EA games are just not worth that effort.309Views4likes8CommentsOrigin to EA App Sims 4 question
Hi all! I have not yet transitioned to the new EA app because my very old computer’s OS is not compatible (even after updating). I had a Mac but am considering buying a PC this time around for gaming. Will my games still transfer? I understand the files won’t but I’m okay with starting from scratch if I can do it on a newer computer. TIA!30Views0likes0CommentsWe need Mobile Tap sports baseball to comeback
Who else agrees? Played since before ea took over that game and was such a great game before and after. Every baseball mobile game I go to I see people in chat talking about tap sports baseball and how they came from that community and miss it, please Ea find a way to bring it back this game was many people’s childhoods and still are trying to find games as similar as possible, Rally behind me if you agree!73Views0likes1CommentNox - Westwood Studios to Steam
Hi, I wanted to try and see if anyone else like me would like to play Nox from Westwood Studios again. Maybe this time around with achievements and a better multiplayer experience (although I don't recall any issues there). This is me making my voice heard. Here's to hoping.Solved104Views0likes5Comments