Got hacked and then got banned for coin distribution
2 days ago I received 3 security codes to my email which I didn’t request, then I looked at my trusted devices and there are 3 new devices in different locations. Later that night I got an email saying I’ve been permanently banned from fc 25 and any past and future title due to coin distribution. I have never bought or sold coins, I have spent a lot of time and money on fc25 alone and have been playing since FIFA 11. I appealed the ban the same night showing proof of unknown login locations and the security codes that got sent and the next day it got declined. I have appealed again today but don’t have much hope. I think it’s really unfair to permanently ban my account for something I had no control over, I got hacked, I didn’t choose for this to happen, I’ve seen in the past that people normally just get their coins wiped or transfer banned. But I get permanently banned from online modes on past present and future titles due to something I had nothing to do with. Ea also sent an email saying that they aren’t overturning the ban and told me that I will stay banned on ‘college football’ which isn’t even the game I got banned on. Below I have attached imagines of the codes, trusted devices (that aren’t trusted) and the emails I have received.
Bring Back Old Division System to Pro Clubs in EA FC 26
EA Staff, good evening. I hope this post gets your attention to the point that some real change is made in the next game of the franchise, FC 26, as it would be very meaningful for thousands of players who love the Pro Clubs mode. Surely, others have already made posts about this as well. The change I’m referring to is related to the division system currently used in FC 25, which was introduced in FC 24. This system, which includes 6 divisions (5 regular divisions + Elite) and Playoffs based on the division after a certain number of days, has been very harmful to the mode. It was, without a doubt, a terrible change. A change that the vast majority of Pro Clubs players strongly disliked. EA Staff, with all due respect, I could list several reasons why this new Division system has been terrible for the Pro Clubs mode over the last two games of the franchise (EA FC 24 and EA FC 25). However, I’d like to keep this post short and, hopefully, have your attention. First of all, I believe the simplest path would be for EA to acknowledge that this change was not a positive one, that Pro Clubs players reacted very negatively to it and that the right thing to do is also the simplest: bring back The Old Division System. This return would bring a lot of joy to players in a very straightforward way. As an attempt to contribute, I’d still like to say that The Old Division System, which included 10 divisions and a number of matches per division, ensuring Promotion/Title, "Staying" in the Division, or Relegation, was used for around 10 years (I myself started playing Pro Clubs in FIFA 12), and it gave you and your friends a reason to log in and play Pro Clubs every single day, whether people had just a little time to play during the week, or all the time in the world. Every match mattered. If you were in Division 1, you were either playing for the title or to avoid being relegated to Division 2. If you were in Division 2, you were playing to get promoted, to stay and try again later, or to avoid relegation. And so on, depending on the division. Either way, you were always playing with a purpose, and every match was important—any day or time of the week. Please make the Simple, but Golden Change: Bring Back the Old Division System to Pro Clubs in the next game, EA FC 26. Kind regards, Just a Player trying to help
FC 25 Unfair Ban – Got Banned Without Even Playing!
Hi everyone, I’m really frustrated and hoping someone here can help or has gone through something similar. I got permanently banned from FC 25 for “cheating”, even though I never played the game. I didn’t even install or launch it — I just added it to my library. I contacted EA Support several times, but all I get are generic, copy-paste replies like: “The investigation is complete. The decision will not be reversed.” But how can I cheat in a game I’ve never even opened? This seems like a false positive by the automated system, but no one seems to actually review the case. I even have screenshots proving that I never launched the game. Still, EA claims I used cheats — but they don’t say when, how, or in which mode. How is that fair? Has anyone else experienced this and managed to fix it? I’m posting here because EA support feels like a dead end. Any help or advice would be greatly appreciated. Thanks in advance.
Wrong "Coin Distribution Bann"
Hello EA Support Team, I'm writing here out of frustration and disappointment after exhausting all official appeal options regarding my banned FC 25 account (EA ID: PRIMEspidey1). My account has been permanently suspended for allegedly being involved in coin distribution. I have sent multiple appeals and all I’ve received are automatic responses with no specific evidence, no timestamps, no details – just a blanket accusation. In your last E-Mail i got sent that i wont get any more answers to my cases. This is such unfair. I want to make it very clear: I have NEVER bought or sold coins. I play the game fairly, and I’m passionate about trading within the FUT market – but always within the rules. I was trading WEURO cards and gambling on the teams i bought to win the game. I made some provit (500k) but also lost many coins because SWEDEN lost the game. Thats why i sold all Sweden cards very cheap. Maybe a Bot thought i sold my coins, what i didnt. If I’ve made any mistake, it’s without any bad intention or knowledge of wrongdoing. I’m willing to adjust my gameplay if needed, but I’ve been given no real chance to defend myself. I find it extremely unfair to permanently ban a player without providing actual proof of wrongdoing. I’m not asking for special treatment – just for someone to actually review my case and explain clearly what I supposedly did wrong, when, and why it violates the Terms of Service. Also in the Terms of Rules is said that a Player wont get banned for such a small thing. I have spent both time and money in this game and community. I believe that at least a human review is warranted before making such a harsh decision permanent. Also its Futties time which is the best time of the year and i am not even being able to do any SBCs or open some Packs. Please, if any EA moderator or community manager can escalate this or provide more insight, I would truly appreciate it. Thank you for your time.FC technically stole my coins. I have video proof
Platform: [PS5] Gamertag/PSN ID: [Dr_Ling_Lang] Issue: I tried to apply a 50k coin evolution to Neymar Winter Wildcard, but I already had him evolved. I accidentally spammed X, and it still went through, taking my coins even though the card was already evolved and nothing changed. Now I’ve lost 50k and got no evolved player — please help or refund. I believe this is a bug — the game should’ve stopped me from evolving a card that already completed an evolution. feel free to slow down the clipregarding a suggestion
Hi all from epic games I just have a suggestion for player career mode and manager career mode after ever season can there be an option where you can change the kits for home away and alternate whether its create a club or just normal teams like Madrid Barca and etc. please take my suggestion into consideration also please add an option of customizing your own player for career mode