Bug Report: Unclosable Ads, Dead Links, Battery Drain & Train Crashes
Hi everyone, I have been monitoring the recent game performance and the unclosable ad bugs very closely over the last few days. I want to share some detailed technical observations that will hopefully help the development team pinpoint the root causes of these ongoing issues. 1. The Unclosable Ad Bug & "Website Unavailable" Error I accidentally tapped on the screen while one of the unclosable ads was playing. Instead of redirecting me, I received an error message stating that the "website is currently unavailable." To clarify: The close button ('X') is actually visible at the end of the ad, but it is completely inactive and unresponsive. This strongly suggests that these specific ads are linked to dead endpoints. Because the target URL throws a dead link error in the background, the underlying script crashes, leaving the visible 'X' button completely dead. 2. The "Ad-Stitching" Container Issue While doing the daily task, I encountered about 40 unclosable ads from roughly 10 different campaigns. Very often, the game stitches two different ads together back-to-back. Crucial observation: At one point, an unclosable ad was stitched together with an ad that normally does have a working close button when played solo. However, because they were chained together, the working ad became unclosable as well. This proves that the broken ad corrupts the entire video-player container for any subsequent ads in the queue. 3. Inactive Billboards Just as a brief status update related to the ad system: The 3D billboards in the city still remain completely inactive and dark. 4. Severe Performance Issues & Thermal Throttling The current build is incredibly poorly optimized and drains hardware resources heavily. I tracked my tablet's battery performance, and it is important to note that I am using a fast charger: Active Playtime (Unplugged): Drained 72% battery in about 4 hours. Standby (Tablet closed, game in background): Drained only 10% in 4 hours. Charging (Tablet closed): Charged 58% in 1 hour and 45 minutes. Charging (While actively playing): Charged only 26% in 6 hours and 30 minutes! The fact that the game only charges 26% in 6.5 hours despite being plugged into a fast charger highlights the extreme power consumption. During these sessions, the game also stuttered and lagged noticeably when simply scrolling through the city (clear signs of thermal throttling). 5. Train Dispatch Crashes Additionally, I experienced hard crashes when interacting with the Railroad system. Dispatching multiple trains in quick succession causes the app to simply crash to the home screen (likely a memory leak or a fast server-desync issue). I hope these detailed metrics help the IT team fix these severe issues soon!Changes needed
I am a long time player and have a REAL problem. I have so many items (362 different) in my Mayor’s Pass collection that it is nearly impossible to find items for usage. Could I suggest some type pf system to break items into groupings? Also, while listing multiple items on global, after each selected item the list starts at the top of your inventory. Why not start it at where the last item just posted to global.
[2026] "Add Me" Thread - Find New Friends/Neighbors in SCBI
Hey Mayors! Welcome to the SCBI "Add Me" thread (2026 edition). We've opened a fresh space to add your friend request posts and new neighbors to the game. A new thread should make it easier to find current active Mayors looking to connect with others. We'll do our best to set up a new thread each year for the same reasons. Please read the 'Ground Rules' and 'What to include in "Add Me" requests' before posting! You can find the previous Friend requests thread here If you need help sending requests to people who've posted, see this guide Ground rules: No Personal Identifiable information: The EA Forums is a public forum visible to all. Please protect your information and help keep others safe by not sharing the following details: Email address, Player ID, Phone number, Home address, Real life name, Payment information, etc.. Keep "Add Me" requests to this thread: Hitting other areas of the forum with "Add Me" requests is a no-go. It can become a lot and push down other threads where Mayors need help with an issue. That's why we've created a dedicated space for finding friends and adding neighbors in-game and will merge any Add Me requests on the board into this space to help keep them together and easier to find. Let's use this space. 🙌 Be considerate: We're happy if you'd like to post your "Add Me" a few times but keep in mind flooding the thread and excessive thread bumping is not okay. It's important to be considerate of other Mayors so please keep these in mind: Allow a minimum of 30 posts + 24 hours to pass before you share another "Add Me" post from the same account. If 24 hours have passed since your last post but there haven't been 30 other "Add Me" requests shared yet, please don't bump the thread. Instead... ...if you have new information to add, please edit your last post and include the new details. What to include in "Add Me" requests To add a friend's neighborhood, Mayors will need to enter their Friend code. That's pretty much it, simple! Saying that, feel free to share a bit about your SimCity. Not sure how to find your Friend Code or invite others? Use >> this guide << for more information. So what are you waiting for? Hit up this thread with your Friend codes and Add Me Requests! 🙌 Have fun!Limited-Time Event Assignments Locked After Reaching Mayor's Pass Weekly Limit
I have a problem with SimCity BuildIt. My Mayor's Pass weekly limit has reached 198,000/198,000. The Aqua Limited-Time Event is still active, but all assignments are locked and unavailable. Normally I can still complete assignments for the Limited-Time Event after reaching the weekly limit, but now I cannot access any assignments. I also purchased the +50% Seasonal Currency bonus, so I cannot earn Aqua Tokens and other event rewards. I restarted the game, but the problem remains. Is this a bug or an intended change? Thank you.Seeking members for Gor Club by active President.
Hello, I am seeking members for my club: Gor Club. I am the mayor of Gor, a city built without spending any real in-game money. I am dedicated to advancing my city and helping my club members do the same. I was in a club that had an all but absent President and as a result didn't get much action in the club. I decided rather than join another one I would create a new one and build a club from the ground up. I pledge to be an active and responsive President. Gor Club members will earn rewards simply by being a member and sharing in the bonus rewards. I am quite active in the game with daily usage and will offer requested items at very low pricing for members. Trading and selling via the group chat communication will also be highly encouraged amongst members to help everyone advance their cities. Participating in club challenges and wars is optional but is also be encouraged. All members can reap the challenge prizes even if you don't participate I currently have the club set to open so you can join straightaway. Join and become part of what will become a great club team! Thank you! Sincerely, City Mayor of GorBug? Unlocked 1st Class Sleeper at Level 20 but can't purchase it
Hi everyone, I wanted to ask around and see if anyone else is experiencing this issue: About 4 or 5 days ago, I reached Level 20 in the Mass Transit system and unlocked the 1st Class Sleeper Train. Normally, the train should become available for purchase after unlocking it. However, up until today, I haven't received any option or button to actually buy it. I’m wondering if this might be a brand-new bug, especially since it happened right around the time the new update dropped 4 or 5 days ago (allowing us to buy and sell train items in the GTHQ). For those of you who also recently reached Level 20 or unlocked a new train in the past few days: are you able to buy your new trains, or is it locked for you too? Any feedback would be highly appreciated!Broken Ad Loop - Forge of Empires - Tab S9 FE / Android 16
Im currently experiencing a frustrating issue with a specific advertisement: 'Forge of Empires'. The ad plays until the end, and the 'X' to close it appears after 'Reward Granted'. However, the 'X' is completely unresponsive. I have to use the Android 'Back' button to return to the game, but then I don't receive my reward. The worst part is that this specific ad keeps reappearing in a loop, making it impossible to collect any bonuses. Since the Service 2.0 rollout on my SamsungTab S9 FE (SM-X510), the game has been struggling with performance anyway, and this broken ad loop makes it even harder to participate in COM or the Design Challenge. Is anyone else having trouble with this specific spot or similar unresponsive UI elements in ads after the update? It’s very disruptive. Thanks for any help!"
