All my games are missing!
I opened my EA app today and found that my sims 4 and my sims 2 ultimate collection are gone and It says I have no games. They were there last night as I that was the last time played the sims 2 I also noticed that about a week ago my shortcut for the sims 2 had disappeared from my desktop. Can someone please help!Solved235Views5likes11CommentsNot receiving pre order or deluxe edition DLC
I pre ordered the deluxe edition of Dragon Age the Veilgaurd and have still not received my DLC. It just does not show up in the game. This has been happening since the release of the game in November last year. Does anyone have any idea how this can be fixed? It shows here but does not show up in the game at all. I've completed the game and still nothing.4Views0likes0Commentsxbox app ea extension error code:-2147221163
I am having trouble connectin xbox app to the ea extension it says were having trouble connecting to the ea app error code:-2147221163 to contact ea app support I have tired all of these- Restart and Update: Restart your PC. Make sure Windows is up to date with the latest updates installed. Check Internet and Security Software: Ensure your internet connection is stable. Temporarily disable any third-party antivirus or firewall to rule out interference. If this fixes it, add the EA app as an exception in your security software. Redownload and Reinstall EA App: Uninstall the EA app completely. Download the latest installer from the official EA website and reinstall it. Check Account Linking and Authentication: Visit the EA Account connection page: Log out from all EA-related sites, then back in using the 'Sign in with Xbox' option. If prompted, create or relink your EA ID. You may need to manually unlink and relink your Xbox and EA accounts by visiting the connections section in your EA account settings Clear DNS Cache: Open Command Prompt as Administrator and run: ipconfig /flushdns Check Xbox Services Are Running: Open Services app (Win+R, type services.msc). Find and make sure these are set to “Automatic” and running: Xbox Live Auth Manager Xbox Live Game Save Xbox Live Networking Service Gaming Services IP Helper still i can not figure it out and ea help 3 different people at ea support could not either ea really needs to look into this issue cause on ea forums there are alot of different post with alot of comments on each differnt post about this problem i mean ALOT of people have this issue if ea could look into and fix it I would be greatful or if anyone knows how to fix it I would greatly appreciate it so much Thanks!1.3KViews0likes4CommentsCan't purchase Sims 4: Lovestruck – cart won't update
Hello, I’m experiencing an issue trying to purchase The Sims 4: Lovestruck Expansion Pack during the current sale. Every time I try to add the pack to my cart through the EA App or the EA website, I get the following error: "We're having trouble updating your cart." This only happens with Lovestruck. I’ve already successfully purchased another DLC from the sale using the same account, region, and payment method, so the issue is not related to my location or payment. I’ve already tried: Restarting the EA App Clearing the cache using App Recovery Switching to English language Logging in through a browser (Chrome) Re-adding my payment method None of these steps resolved the issue. Please help me complete the purchase or advise what else I can do. Thanks in advance, Roni.EA App says I'm Offline: I AM NOT
I only have ME3 (2012) so I can play the multiplayer as that's actually still fun. I logged in, couldn't open as it said I was offline. I uninstalled Origin, EA App, and ME3. THEN, I downloaded the EA App, reinstalled ME3 (2012) and I still get the same error. What's going on here, EA?42Views0likes2Commentsstarted as a failure to launch
Started as a failure to launch, now after 4-5 EA advisors and all the things they have done on their end as well as all the things they have had me do on my end including a clean boot. I was getting a notification that I dont own the title, now i am getting a game ownership disabled or deleted message after being asked to uninstall and reinstall not only the EA app multiple times, clearing the cache, running as administrator, and then uninstalling the sims 4 game itself, to trying to download again to only get the ownership disabled or deleted, to be asked to uninstall again to have a corrupt file thats preventing the uninstall only to be told to do a repair on a game that isnt even downloaded. attaching screenshots of the mayhem in order . fixed the last one, now i am back to game ownership disabled or deleted, and now they have sent another whatever to to whoever to fix the " bug" and I am probably out the money i have spent on 55 sims games and add ons.EA App on Mac – Cannot Sign In (Error Codes EC:10005, EC:201
EA App on Mac: I am unable to sign in to the EA App, which prevents me from launching any games. Dates: August 25, 2025 to August 28, 2025. Bug summary: On home Wi-Fi (Spectrum) I receive error code EC:10005 indicating a server or network issue; on my mobile hotspot I receive error code EC:201 instructing me to restart the app and try again. Frequency: Occasionally (20%–50%). Steps to reproduce: open the EA App, attempt to log in with a valid account, observe the error messages. Expected result: the EA App signs in without errors so I can access and launch my games. Actual result: sign-in fails; on Wi-Fi I get EC:10005 and on mobile hotspot I get EC:201.35Views0likes0CommentsEA App failure to launch
Hello, Yesterday the ea app was working perfectly normally. Today it's coming up with a message saying 'The app failed to launch' followed 30 seconds later by another window saying 'Failed to log in' and a error code reading EC:10005. I have tried repairing, uninstalling and doing a clean install and checked firewall and internet settings but nothing yet has worked.80Views2likes2CommentsEA APP
Hi, Ever since the Sims changed from Origin to the EA App, those of us who play Sims have been experiencing issues: the EA APP crashes, and it crashes the game; somehow MS One Drive got into the EA folder and was causing my whole system to shut down. Now the EA APP still crashes, but it opens up multiple times. Maybe an App was the wrong choice for Sims games. I think running the game in Origin was better and we should go back to playing in Origin Penny85Views0likes0Comments