Forum Discussion

Rising Newcomer

1 day ago

Dressing room freezes when entering a 6s lobby

Loads into party but screen just remains the background screen with the spinning ea wheel of death in the corner. Then I get some random error code after a few minutes. Games I played atm. All updates are fine, rosters are fine. Power cycled both modem and Xbox. Still no change. Someone help

1 Reply

EA_Aljo
Community Manager
1 day ago
Hi there. Let's see if clearing the personal saved data will help. Those steps are below.

Hit the Guide button on your controller

Highlight the NHL 26 icon

Press the Menu button. It's the small button to the left of the Guide button that has 3 horizontal lines on it

Choose Manage game & add ons

Go to Saved data

Delete the file with your gamertag on it