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xBarDown13's avatar
xBarDown13
Seasoned Newcomer
1 month ago

Dressing room freezes when entering a 6s lobby

Loads into party but screen just remains the background screen with the spinning ea wheel of death in the corner. Then I get some random error code after a few minutes. Games I played atm.  All updates are fine, rosters are fine. Power cycled both modem and Xbox. Still no change.  Someone help 

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi there. Let's see if clearing the personal saved data will help. Those steps are below.

    1. Hit the Guide button on your controller
    2. Highlight the NHL 26 icon
    3. Press the Menu button. It's the small button to the left of the Guide button that has 3 horizontal lines on it
    4. Choose Manage game & add ons
    5. Go to Saved data
    6. Delete the file with your gamertag on it
  • GoudaGouda78's avatar
    GoudaGouda78
    Rising Newcomer
    25 days ago

    I’m having the same exact issue as Op mentioned. Trying to load into EASHL 6v6 club and I just get stuck in a spinning wheel of doom. I’ve tried deleting local saved data, deleting reserve data/removing it from quick start, hard restarting my xbox. No luck. Literally cannot play club games because of this. Please fix it Asap. Never had this issue before the last update. 

  • jstmtlqc's avatar
    jstmtlqc
    Newcomer
    24 days ago

    Clearing data doesnt help. This is hapoening since ea made their maintenance early this week

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hello. Check the network settings screen on your Xbox. It should say what your IPv is. If it says IPv6, edit that setting in your router to use only IPv4. Let's see if that helps.

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