Korean voice dubbing feedback
Dear Battlefield Team, I hope this message finds you well. I’m writing to share a suggestion regarding the upcoming release of Battlefield 6, which I’m very excited about. As a long-time fan of the Battlefield series, I’ve enjoyed every installment, and I’m especially thrilled that this new title includes Korean voice dubbing. While I truly appreciate the addition of Korean audio, I personally prefer playing with English voiceovers while keeping the text and UI in Korean. This has been my preferred setup in previous titles, and I’d love to continue that experience with Battlefield 6. However, the current system appears to link audio and text language settings, making it impossible to separate them. If there is a way to set the audio to English while maintaining Korean for subtitles and UI, I would greatly appreciate your guidance. If such an option is not currently available, I sincerely hope it can be considered for a future update. I believe many players would benefit from having the flexibility to customize their language settings according to their preferences. Thank you for your continued dedication to creating incredible gaming experiences. I’m grateful for all the hard work your team puts into development and updates, and I look forward to enjoying Battlefield 6. Thanx CM title edit824Views111likes9CommentsIntroducing custom avatars.
Hi all, one of the big asks we've gotten since the launch of the forum is custom avatars, and today we're happy to announce they're available. In order to keep content safe for everyone we need to work through the ea.com portal to upload custom avatars, so there's a small extra step, but it's still pretty straightforward. How do I set a custom avatar? Log in to your EA Account page on EA.com. Click the edit icon, and you can choose an item from the gallery, or update your own custom avatar. (fun fact, you can update your account/forum name here too if you wish) Please wait a bit, it can take about an hour for the update to process and be reflected on your account. Normally it's much faster, but we don't want you to be alarmed if it's not instant. When your EA account is updated, on the forum just log out and log back in, and your avatar will be updated. As with any new system, we might see some quirks or issues, so please let us know if you encounter any blips here.15KViews78likes0Comments[FAQ] Lost and broken DVDs and missing serial codes - What to do ?
Lost/broken DVD but still have the serial code With your serial code, you are eligible for the download version of your game. You can download it through Origin and redeem your code. Instructions on how to do this can be found here: Redeem Your Serial Code in Origin Make sure to uninstall the DVD version and install the download version instead. Finding your Registration / Serial Code If you still have the game on your computer you can follow these steps to find your serial code from your registry (PC only). Credits of to Carl's Sims 3 Guide You need to be signed in as an Administrator first. Windows may require your permission to open the Registry Editor and if so, just click on yes. Press the Windows key on your keyboard and type regedit in the search bar and press Enter. Click on 'File' at the top left of the window that opens then click on Export. Choose a location and name for the file as this will be your backup registry file. Click Save. This backup is created just as a precaution. Now to find your serial codes for each specific EP or SP installed on your computer: Expand the HKEY_LOCAL_MACHINE folder. Expand the SOFTWARE folder (Wow6432Node for 64 bit systems) Expand the Electronic Arts folder. Expand the Sims folder Expand the EP or SP you need the code for Click on ergc and in the box to the right under 'Data' you will see the code Write it down somewhere save Repeat above steps for each EP --------------------- Instructions for Macs can be found here: Finding your serial key using Terminal ------------------- Finding the code on Origin If you registered the game on thesims3.com OR bought it on Origin, the serial code can be found in the myGames tab on the Origin client. Download the client from here http://origin.com/download, log in with your data and go to the MyGames tab. Hover over the game and find the i. The product code listed there is your serial number (it can be different from your original one if the game was bought before Origin came out) No access to the serial code If you lost your serial code and don't have the game installed on an old computer, you need to contact Customer Support. They can be found here: https://help.ea.com/contact-us You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available. For Live Chat, make sure to choose US as your country. If you registered your game to your account, it should be easy to get the code. If not, they'll give you a new code if you can proof that you own the game. See this: Obtaining a Replacement Registration Code ------------------------------------ Did this FAQ help you with your issue ? If so, please consider pressing the XP button528KViews65likes98CommentsHow to Complete Weekly Mission Tasks
Weekly Tasks While most of the Weekly Tasks are fairly self-explanatory, there are some which either aren’t quite so straightforward or can seem fairly daunting at first glance. Hopefully this little guide will be of some help to people in knowing how to complete them. Due to the changing nature of tasks I’ll try adding to this if Dice throw anything new or unusual at us, but hopefully most of the bases have been covered. Remember that you don't need to complete any other the three in a particular order - you can work on them all at the same time, or simply focus on one before moving on to the next. You'll also see a notification appear in game when you complete one of the three, so you know you can tick that one off of the list. Contents Ribbons. Gamemodes. Kill Enemies. Melee Kills. Resupply and Heal. Repairs. Capture or Neutralise Objectives. Damage Enemies. Revives. Disrupt Enemies with EMP. Earn Defensive Bonus. Marksman Kills Defensive Kills and Assists in Conquest Objectives Fortified Earn X Number of a Certain Ribbon OK so this one should be pretty obvious: earn whatever ribbon you need to earn. A lot of these tasks will be focused on the Intel, Wingman or Logistics ribbons, but it’s not outside the realm of possibility that Objective and Combat ones might be thrown in there too. So, what do you need to do to earn them? Intel: This ribbon is earned through actions such as spotting (SOFLAM and the Proximity grenades are ideal for this, but any form of spotting via gadgets or abilities should count), using the EMP when flying the OV-P drone and so on. Logistics: This one is nice and simple as you earn it by healing and resupplying teammates, as well as repairing vehicles. Wingman: You earn this one by reviving teammates and for assists. Spotting assists should also count for the Wingman ribbon in most cases. Objective: Just play the objective (PTFO!) and capture or defend flags. Combat: Kill enemies and destroy vehicles. Play X Gamemode This one sounds super simple but it can get a bit confusing if a random gamemode you’re not familiar with is thrown at you. Often, to slightly complicate matters, the modes you’ll be asked to play won’t be Conquest or Breakthrough in All Out War and will instead be a limited-time one. Generally speaking you will be heading over to Portal for these, so take a look at the featured modes shown on the main menu (where you can choose between All Out War, Portal and Hazard Zone). In the past there have been tasks where you’ll have an objective which is only achievable in a specific mode. For example, arming or defusing MCOMs in Rush. Kill Enemies Usually you will be able to complete this one by killing a certain number of enemies or vehicles. Just do your best to reach whatever number is required and have fun on the way. There may be some variations with this one, such as using a specific class of weapon, gadget or even a certain mode, but the principle remains the same. Melee Kills This one sounds simple in principal as you just need to melee enemies, however, some players have been caught out in the past as you may need to trigger the takedown animation for it to count. Other times you can simply stab away without triggering the animation and can also bash people with Dozer’s shield. Resupply or Heal Teammates Literally the title says: throw ammo or health crates at everybody until you hit the required number. Angel’s crate and Falck’s syrette pistol should also count for this. Repairs Another simple nice and simple one as you just need to repair friendly vehicles. Sometimes tankers can make this one trickier than necessary, as they seem to like driving away the very moment you hop out with a torch in hand, but it also counts when you repair the Sentry Turret. If you can find the ‘sweet spot’ when you’re the passenger in a helicopter then you can do that too. Capture or Neutralise Objectives Don’t think this one needs too much explaining – simply capture or neutralise objectives in Conquest or Breakthrough. Inflict X Damage Another nice and simple one as you just need to damage enemies. Usually with this one you’ll be asked to use primary weapons but it could also be with secondary weapons or vehicles. Revive X Number of Players Again, I don’t think this one needs too much explaining. You can either do it as Angel, Falck or via the buddy revive system. Sometimes even being revived yourself will count too. Disrupt Enemies with EMP For this one you can either use Capser’s OV-P drone and target vehicles or the EMP grenades on soldiers and/or vehicles. Earn Defensive Bonus This one seems to be Conquest-centric as it doesn't appear to work in Breakthrough. To earn the bonus you need to kill enemies who are within a sector which your team controls. Marksman Kills This mission is completed by getting headshot kills with sniper or marksman rifles from a distance of 200m+. Get ready for some sniper battles! Here's a video showing a way to get them: https://youtu.be/4pfcEjXnrCo Defensive Kills and Assists in Conquest For this particular mission you'll need to control one of two flags in a sector*, and kill enemies attacking your flag. @Critstopher has kindly confirmed that this doesn't work for single sector flags. Objectives Fortified Don't worry, you don't need to travel back to BFV for this one - you just need to use an ammo or med crate (the pouches may work too), Boris' SG-36 Sentry Gun, Blasco's X-6 Infiltration Device, or Irish's IPS shield. Using these items should trigger the "Objectives Fortified" event award. -- I hope you've found this little guide helpful, but if you see anything that needs changing, or if you've even got some tips yourself you'd like to add to help your fellow players out, feel free to either @ me or simply post them in the comments. See you on the battlefield!16KViews55likes72Comments(12-11-2025) - EA/Dice, i Listed Fixes/Nerfs/improvments
***(Changes update 26/10/2025) Promote subject guys for better and more enjoyable gameplay in the future💙 Hey Dice Please fix or slightly nerf the current 0.005% bullet drop feeling. Right now the ballistic physics in Battlefield 6 feel almost completely flat — and that takes away a huge part of what made sniping in Battlefield 4 so satisfying. In BF4, every headshot felt like an achievement. You had to calculate range, bullet drop, and timing — it gave you that true “sniper” feeling, that rush when you nailed a long-range shot after judging distance and elevation just right. It wasn’t just aiming — it was skill. Now in BF6, it feels like you just aim directly at the head, even from far away, and you get an instant kill. There’s almost no need to think, to compensate, to feel that learning curve that made Battlefield sniping so special. All I’m asking for is a small adjustment — a touch more bullet drop or travel time. Not a full rework, just enough to bring back that sense of mastery and reward that the Battlefield community loved so much in BF4. Because right now, it’s just not as fun as it used to be — and that satisfaction of hitting a real calculated headshot is missing. Add — The Opportunity to cancel the slide, its causing the player to keep sliding into a danger zone and end up dying. **Fix — Mini map is too tiny even on "large" size. **Fix — The wrong hand placment on foregrip when adding lasers on top of the rails. **Fix — The position of the smg's/Snipers/etc.. is not centered on screen when running. (The weapons is located a little to the left) **Fix — The game needs to be optimized cause the Gameplay performance is very bad the game is on very low and its stutering and thers very low fps even on rtx4070ti. (high spec pc etc.. **Fix — Remove the 100-point attachment limit for weapons. Instead, allow players to equip as many attachments as they want, but make each one come with stronger pros and cons. This way, customization can be more creative without breaking balance19KViews55likes84CommentsBattlefield 6 should have a solo co-op mode, as it was done with boots in 2042.
Battlefield 6 is very nice and has created a very different ambiance but as I mentioned in the title I definitely think that the solo co-op mode should come and be like in 2042 because the game is very fast paced and not everyone has the opportunity to play for hours. They may have work or they may not have the time, but when you enter the game after work you play for 1 or 2 hours but you constantly die. Naturally there is almost no opportunity to use or learn or improve yourself in weapon stages or other tank and plane stages. This is the issue; a solo co-op mode with bots like in 2042 should definitely come.There may be people who do not agree with me, but rest assured, there are many people who want this. After all, this is a game and we come here to have fun, so just like in 2042, anyone can play pvp or pve, and I think we have the right to do so.2KViews52likes26Comments[INFO] How to Register The Sims 3
Purchasing The Sims 3 game and Expansions/Stuff Packs through Origin After purchasing or registering your copy of The Sims 3 through Origin, it takes a little bit more to make sure you get all your content and rewards. To make sure you're getting the most from redeeming your content: First, purchase your copy of The Sims 3. Purchasing The Sims 3, expansion packs, and stuff packs in the Origin Store will auto-register the game to your Origin Account, and will be visible in your My Games library. If you've purchased The Sims 3 through a third-party website and have a game code, redeem your The Sims 3 code in the Origin client by launching the client, opening the Origin menu, and selecting Redeem Product Code. Now, like if you'd purchased The Sims 3 in the Origin Store, your content will be visible in your My Games library. With the latest Origin update, expansion / stuff packs no longer appear as individual tiles in your My Games library. To access them, right-click on the Sims 3 icon and choose view game details. Scroll down and you will see your games there. For more information, see here You can always find your base game key on the Game Detail Page in your Origin client which can be accessed by right-clicking on the game's icon and choosing "view game details." You no longer need game codes for your expansion / stuff packs with the latest update. In order to get your registration rewards, you'll need to log-in to TheSims3.com with the same email address you use for your Origin Account. Note, you do not need to re-register your game at TheSims3.com. New users to TheSims3.com, however, will have to complete an account registration process. After logging in, simply head to this page to download your registration reward. To redeem bonus content, after you've received an email with your 16-digit code, you can follow the email's further instructions, or just head to store.thesims3.com/myAccount.html, making sure to log-in with the same email and details as your Origin Account. Note, codes for bonus content and The Sims 3 Store content are redeemed through TheSims3.com, not through Origin. The Sims 3, expansions, and Stuff Packs can all be redeemed through Origin or TheSims3.com, but once redeemed do not need to be re-registered in the other. After you've checked that your game is in your My Games library, head to TheSims3.com to redeem your bonus content codes or download your registration rewards. Registering The Sims 3 game and Expansions/Stuff Packs to your Origin account via the Sims 3 website If you already own The Sims 3 or any of the Expansion/Stuff Packs, and wish to register them on your Origin account, please follow the steps below. Please note, these are 20 digit codes – if your code has 16 digits, it’s for bonus downloadable content. You can find instructions on how to register 16 digit codes in the next section of this article. 1. Go to http://www.thesims3.com and make an account if you do not already have one. If you have an account, skip to step 3. 2. When making an account, enter your serial code for The Sims 3. 3. Once you are a registered member of the The Sims 3 website, login to your account so that you can then register any other expansion packs or stuff packs that you own to your account. 4. Click on the My Page tab. 5. Then click the My Account tab. 6. Click on Register a Game. 7. Enter the product code for the expansion pack or stuff pack. 8. Click the green Register button. Redeem Bonus Content for The Sims 3: Some expansion packs come with bonus content for players who register their game online. The most common bonus content is where The Sims 3 (base game) and World Adventures will each grant 1,000 Simpoints to a registered player’s account. These are 16 digits codes for bonus content. If your code is a 20 digit code for the base game or an expansion, please see the earlier section of this article. If you do have a 16 digit bonus code to redeem but have not yet registered your game or expansion, you should do so prior to redeeming your bonus code. Go to http://www.thesims3.com and login to your account. Click on the The Store tab in the menu bar at the top of the page. Then click the My Store Account tab. Click on the Green "+" icon sign across from Redeem a Code to expand that section, if it's not expanded already. Enter your 16 digit code for your bonus content. Accept the Digital Services Agreement and the Privacy Policy. Click the green Redeem button.170KViews46likes2CommentsA partial guide to 64-bit Sims 3 for macOS (in progress)
This guide will be updated as we know more about how the game works, where it doesn't work so well, and what you can do about it. Index Major Issues/Game won't load Installation Verification Failure [should be fixed] Error: Your The Sims 3 base game is incompatible with the current Sims 3 expansion pack 64-bit base game or packs are missing from Origin [should be fixed] Game downloads but won't install [partial fix in Nov. 9 patch] Minor Issues: Graphics/installation Game has worked, but Origin now says Finalizing instead of Play Strange error in the launcher's Game Updates tab [fixed in Nov. 9 patch] The game runs slowly/with low fps Red flashing game window (master thread) Bulky eyelashes/shiny or grainy hair (master thread) Sculpture blocks not rendered properly (master thread) Windows flash with snow on ground (master thread) Graphics performance issues (general) Store content doesn't work (see also this thread) Minor Issues: Gameplay The cheat console won't open (use cmd-shift-C) Keyboard commands stick or don't release (master thread) Glitchy camera controls (master thread) All open water options missing (master thread) Terrain paint doesn't apply (master thread) Insects and nanites can't be collected (master thread) Frequently Asked Questions Can I run the 64-bit/Metal version of Sims 3? How do I make sure I install the 64-bit version? How do I uninstall the 64-bit version? How Do I unstall the 32-bit version? Will my old saves/households/builds/other content work? Will my custom content work? Will my store stuff work? Will my mods work?38KViews40likes3Comments[CURRENT ISSUE] Sims 4 Failed to Launch Game
Overview Failed to launch game An error on our end caused the launch to fail. Try again a little later. Please ONLY use this thread if your game actually fails to launch. If the game does open, no matter how briefly, and then crashes, and only then do you see the "failed to launch game" error, please create your own thread. Provide a dxdiag and a lastexception with your post. How to do so is covered in this reply: [START HERE] Crashing/Back to Map/Endless loading (Patch 117.221) | EA Forums - 12512130 This is currently something of a catch-all error, caused by a variety of issues. And the game may in fact start but crash immediately after launch. Trying to relaunch the game immediately after it's crashed can cause the error as well. While troubleshooting this issue, each time the game fails to load, make sure the EA App is closed (exit out of it; don't just X out the window), and open the Task Manager and end the EABackgroundServices entry in the background processes list. Alternately, restart your computer. Workarounds jump to: Remove mods jump to: Clean user folder jump to: Set exceptions in antivirus jump to: Change OneDrive settings jump to: Update graphics driver jump to: Perform a clean boot jump to: Uncommon causes jump to: New admin Windows account These workarounds are listed in order of how frequently they cause this issue. So to avoid wasting time on steps that are unlikely to help you, it would be best to try the suggestions in order. Before proceeding, please repair the game. If you've installed through the EA App, open the App library and click Sims 4 > Manage > Repair. For a Steam install, open your Steam library, right-click the Sims 4 tile, and select Properties > Installed files > Verify integrity of the game files. Remove mods The most common cause of this error is a broken mod, and the most efficient way to find out if that's your issue is to remove the entire Mods folder, and delete localthumbcache.package, in the same Sims 4 folder. This doesn't mean playing without mods—if it helps, you can test your mods and cc until you find the broken file or files, then restore the rest. If it doesn't help, move on to the next steps. While testing, use the new Mods folder the game created when you launched it without mods. Transfer individual files or subfolders rather than the entire Mods folder, and use the fresh Resource.cfg file rather than your old one as well. ↑ Clean user folder If removing only the Mods folder doesn't help, remove or rename (these have the same effect) the entire Sims 4 folder in Documents > Electronic Arts. If it copies instead of moving, or you get an error when trying to move it, stop here and see the OneDrive section below. Otherwise, when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just see whether you can get far enough to start a new save and play in live mode for a bit. If this works, you can start moving your content from the old Sims 4 folder to the new one. Start by testing your mods and custom content, if you have any. Use the new Mods folder and Resource.cfg file the game creates rather than your old ones. Test your mods and cc in batches, or use the 50/50 method described here if you have a lot of files to sort through: https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method Once you're done with your Mods folder, you can transfer the contents of saves, Tray (saved households and builds), Screenshots and Recorded Videos if you care about those, and Options.ini if you don't want to redo all your in-game options. The rest can be discarded; the game will regenerate the files and folders as necessary. ↑ Set exceptions in your antivirus Your antivirus blocking the game from starting can cause this issue as well. Look for any recent actions involving Sims 4 or the EA App, and set exceptions/exclusions as necessary. The exceptions should be for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64, or the Bin folder they're in; set one for EADesktop.exe as well while you're there. If you use Memory Boost (still in beta and opt-in only), set an exception for TS4_x64_fpb.exe. This article has instructions for Windows Defender and a couple of common third-party programs: https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html If your antivirus isn't covered, consult the publisher's online documentation for instructions. A search for "[antivirus name] set exception" will probably find a user manual. ↑ Change OneDrive settings If OneDrive is running on your computer, whether you use it or not, it can block Sims 4's access to Documents and cause this error. First, try pausing syncing. Right-click the cloud icon in the lower-right corner of the screen, or sometimes hidden in the Tray (^ icon), to see the option: If this helps, the underlying issue is OneDrive, and you may want or need to adjust your settings accordingly. You can choose which folders to sync, stop OneDrive from syncing your Sims 4 folder or all of Documents automatically, or get rid of OneDrive entirely. Please see this guide, specifically the "I don't want OneDrive to sync my files" and "I want to get rid of OneDrive" sections, for further help: [CURRENT ISSUE] Sims 4 saves/user content disappearing (PC) | EA Forums - 11838402 ↑ Update your graphics driver Some users have fixed this issue by updating an old graphics driver. If you know how to do this on your own, go right ahead. To find the current driver version and date, click Windows key-X, select the Device Manager, expand Display adapters, right-click the name of your GPU (the dedicated card, usually Nvidia/AMD, if your computer has two), and select Properties > Driver. If you update through the Device Manager, which has an Update button in the menu, you will probably get a slightly older driver than the most current one. This is fine for testing purposes, and this driver may still fix the issue; just understand that you won't necessarily be up-to-date, and you may be told you already have the current version when you do not. To get the most current version, go to the driver downloads page hosted by the manufacturer of your GPU. If you don't know how to do this, or you'd like help or confirmation before proceeding, or trying to install the driver you've downloaded throws an error, please reply to this thread. Include a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons. ↑ Clean Boot A clean boot is the process of temporarily disabling all nonessential services on your computer, including some that may start with Windows and perpetually run silently in the background. (It is NOT a clean install of Windows; I am not suggesting you erase your data.) The idea is to see whether any background process is interfering with Sims 4. Here's how to perform a clean boot: https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described. When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again. Don't open anything other than Sims 4 and the EA App while testing, not even a browser window. If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue. If the game freezes or crashes in a clean boot, please try again, except with your computer offline. You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play. Uncommon causes These have been the underlying cause for a few uses but don't appear to be major contributors. Still, if any apply to you, try the suggestions. Disable Game Mode and Game Bar: Both of these settings are under Windows Settings > Gaming. DirectX 9 mode: Sims 4 now defaults to DirectX 11 mode on most computers. To force DX9 mode in the EA App, open the App game library, click Sims 4 > Manage > View properties, add -dx9 to the box, and save. If you play through Steam, open your library, right-click Sims 4, select Properties > General, and add -dx9 to the Launch Options box. Windows insider build: For certain other EA games, a couple of updates to the Windows beta build can trigger this error. I haven't seen this apply to Sims 4 yet, but if you're running the insider build, please see the accepted solution of this thread. Conflicting software: For other games (not Sims 4 as far as I've seen), MSI Afterburner or RivaTuner Statistics Server can trigger the error. You can close all unnecessary apps in the Task Manager; be sure to check the background processes list as well. ↑ New admin Windows account It's possible that the problem is caused by a setting or broken permissions in your main Windows account, and the fastest way to test this theory is to create a new account. It must have admin rights (not a standard user account), and it must be local, as in, not connected to your Microsoft account. The account name can only contain letters from the Roman alphabet and numbers, no special characters, accents, or anything else that isn't standard. To create a new account, open Windows Settings > Accounts > Family & other users, click "Add someone else to this PC" (under Other users, not Your family), click "I don't have this person's sign-in information," then "Add a user without a Microsoft account." Choose the username and password, answer some security questions, and you'll see the new account. Click it and select "Change account type" to make it an Administrator account if it's not already. It should say "Administrator - Local account" when you're done: Click ctrl-alt-delete, select Switch user, and sign into the new account. Then open the EA App (and Steam or the Epic launcher if applicable) and try to launch Sims 4. You shouldn't need to reinstall anything. Your saves and other user data won't be available, but that's fine for the purpose of this test. If Sims 4 works in the new account, it means the problem is contained to your old account. You can simply continue playing in the new account if you want. For any saves or other user data you'd like to transfer to the new account, sign into the old account again and copy the relevant files to C:\Users\Public. This folder is accessible from all user accounts; you can grab the files from there once you're in the new account. If you'd like help fixing your old account, please see below. ↑ If nothing else in this guide helps or applies to you, OR if Sims 4 only works the new admin Windows account but you'd like to play in your old account, try the other steps listed in this thread, which is for a distinct but sometimes related issue: [CURRENT ISSUE] Sims 4 Unable to Start, Already Running | EA Forums - 11818313 If those don't help either, please reply to this thread. Let me know whether the new Windows account worked. If it did not, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons. ↑30KViews39likes684Comments