[Read First!] How to seek help and get a quick solution.
This sticky has two functions. To make it easier for those of you who seek help to find it. To make helping less time consuming and more effective. Let’s start! This is the Mass Effect Franchise Discussion area of the EA Forum. (Original Triology, Andromeda and MELE.) Every problem you have running the game goes in here. That includes crashes, the game not starting at all, in game issues, bugs and technical questions. If you have a problem with the EA app or a problem with your account, the right places to post are others: Here is the EA app technical issues board, and here is the EA Community Discussion board for questions about account issues. (Please note that account issues can often only be resolved by official EA support). A lot of common errors with the game are already mentioned, and in this case, there is a good chance that the “Accepted solution” will help you too. Meaning? Please use the search function before you post. 😉 If you found the problem you are having as well, but the “Accepted solution” does not help, or if you can’t find something that equals the error you see, please "Start a Discussion” for your problem. First step, the title. This line should be as informative as possible! (For example: [PC] – Mass Effect 1 crashes with a "general protection fault" message.) Always include the system you play on in the title and add the Tag of your system ([PC], [PS3] [Xbox] and so forth.) Second step, the problem description. Be as precise and detailed as possible! - What is the exact error message? - What is happening exactly? - When exactly does the problem occur? - Where exactly does the problem occur? If the problem is in game and/or hard to describe, or if the error message is complicated and hard to write down, include a screenshot or a video to your post. If it is a Windows error you can print the screen with the “Print Screen” button (Print Scrn, Prnt Scrn, Prt Scrn, Prt Scn, Prt Scr, Prt Sc or Pr Sc) on your keyboard. (most of the time on the right-hand side of the “F12” key.) A cursor will appear allowing you to take a screenshot of a specific area of your screen. Just paste the screenshot you took into the open "Start a Discussion" page, or use the "Insert Media button" (Camera symbol.) in the "Tools" menu: You also could use the "Add an Attachment" button at the bottom of the "Start a Discussion" window. If the error is in game the above method might not work. You can use “NVIDIA App” if you use an NVIDIA GPU or "Radeon ReLives“ if you use a AMD GPU to create an in-game screenshot. If you don’t want to use these kinds of tools, the lightweight software “FRAPS” (Freeware) is also capable of capturing in-game screenshots. On the Consoles it is also possible to create a screenshot, refer to the manual of your console. Third step, your system information. If you are on a PC and you have a technical problem of any kind always attach a “DxDiag” to your post! Here is a tutorial on how to create a DxDiag in Text file format. If you use Windows 7, also go to your Reliability monitor: Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new window > hit “ENTER” and look if it has entries for the game you have trouble with. If so double click at the last entry for the game executable, copy the info to the clipboard and save it to a text file. You can attach the "DxDiag" text file you created (and the “Reliability monitor” text file as well) to your post with the "Add an Attachment" button.10KViews10likes3CommentsMass Effect 1 Won't Launch (Mods Installed)
Hello I am new to modding and PC gaming in general and couldn't find anything about my specific issue. Today I reinstalled mass effect, played for a bit, and activated the mods I have used in the past via me3 tweaks and took great pains to ensure compatibility again just in case something had changed. At first when I launched ME from the launcher it would take a very long time for the game to actually start with the occasional crash. When the problem persisted, I went to backup and the backups I made are gone, maybe I screwed something up on Me3 tweaks unknowingly? So I uninstalled and reinstalled the game twice now. ME2 and ME3 launch perfectly fine from the launcher and ME crashes in less than a minute and sends me back to the launcher. I thought it was perhaps the EA app at one point so I now launch from origin, steam, and from me3 tweaks directly and nothing works as far as ME1 goes. Have I irreparably screwed this thing? And apologies that I'm not very knowledgeable about computers. This is the first issue I've run into with modding anything and I did a full playthrough of the trilogy last year on PC with several mods and it went very smoothly.[INFO] Mass Effect Legendary Edition - Common Game Fixing Mods
Hey, Commanders We know that many of you enjoy using Mods to help shape and change the game in different ways. You are aware that here on EA Forums, we have a standing rule that links for Mods are a no-go. This rule is not changing. But we have recognized that some Mods have become standard go-tos for fixing some smaller game issues that have not been addressed so far, and that it has been frustrating to both community members and our Heroes not to be allowed to share them here. With this being said, we have given permission for this thread to be here because we hope that it will help you, our players, play. Our heroes will maintain it to house links to mods that they support as solutions to common game issues. To affirm: EA, BioWare, and the Community team have not verified the safety of these mods for your PC or game. Mods are a "use at your own risk" system. We encourage you to follow safe practices when downloading and utilizing any Mod from any location, using appropriate anti-virus/anti-malware tools and checks.Mass Effect legendary Edition EA app fail to launch Game
Hey Guys I have a problem with the game and app, If I want to launch ME'LE IT it gives me the error an error on our end caused the launch to fail. try again a little later I have no idea what to do what I have tried is An error on our end caused the launch to fail. Try again a little later. | EA Forums - 7613248 https://forums.ea.com/discussions/battlefield-v-en/re-your-game-failed-to-launch-an-error-on-our-end-caused-your-launch-to-fail-try/6729756 https://www.reddit.com/r/apexlegends/comments/11zncce/ea_app_an_error_on_our_end_caused_your_launch_to/ "An error on our end caused your launch to fail. Try again a little later." | EA Forums - 7599519 https://www.reddit.com/r/masseffect/comments/129c22e/cant_get_mass_effect_le_to_work_through_steam/ Cannot launch mass effect legendary edition from steam using EA app. | EA Forums - 7625904 and a few steam related pages I have also set the EA desktop and launch and ME launcher to admin then run through EA app direct ddnt work obviously I tried fresh copies of the game and redownloaded EA app ddnt work I also check regedit files nothing, I have done zero to the game since I last played nothing new its been going on for 5 days now My friend can run the game through steam and EA app just fine so problem must be with me I even live chatted to EA them self and nothing don't even use mods for the game.. PLEASE PLEASE HELP Ps. if I miss anything let me know thanks.ME1 not launching
so not too long ago, I got ME:LE on steam. I downloaded it just fine, installed and logged into the EA app just fine, and the launcher itself boots up no problem. My issue is that when I go to click on ME1, it will just load up a bank black window and a splash screen that covers everything on my screen unless I just close that window. Task manager shows literally everything is running except for the masseffect.exe program, which it shows it's not responding. I can't even go to close this blank window unless I force stop it through task manager. I've tried setting a few things to be run as administrator, per the instructions of another user who was having this issue 2 years ago. Nothing is working. I am at my wits end here, I need help. I should be able to play a game that I bought, feels like a major waste of money just sitting there.SolvedMass Effect Legendary Edition
Hello. Is it possible to play Mass Effect Legendary Edition offline on Steam? When I launch the game on Steam, it redirects to EA and requires connecting to the network, before that I set the offline mode in EA. It still doesn't help. What should I do? Or is it impossible to play offline? Please help!!!MASS EFFECT EDITION LEGENDAIRE STEAM NE SE LANCE PAS.
Bonjour, J'ai acheté ME EDITION LEGENDAIRE sur STEAM et il m'est impossible d'y jouer. Cela fait 2 jours que je cherches une solution sur tous les forums, j'ai contacté EA, impossible de trouver le problème et de le solutionner, j'ai tout essayé rien ne fonctionne... Mon jeu n'est pas visible dans la bibliothèque de jeux installées sur l'EA APP alors qu'il est bien installé sur STEAM, cela marche correctement pour les autres jeux EA que j'ai sur STEAM... Quand je lance ME depuis steam, EA APP se lance j'ai un pop up : "préparation du jeu", puis le jeu passe en "validation" sur steam (quand je vérifie l'intégrité du jeu, ça lance la même chose), cette étape dure longtemps et à la fin de celle-ci rien ne se passe. Je désespère de pouvoir trouver une solution et enfin pouvoir jouer à mon jeu... A noter que j'ai essayé sur un autre PC avec une config similaire, et ça fonctionne... EA m'a clairement dit ne pas savoir d'où peut provenir le problème, on m'a même conseillé de réinstaller ORIGIN... Si quelqu'un a ce même problème et aurait réussi à le solutionner... Je suis preneur !SolvedMass Effect French fans: our voice actors deserve to stay, not AI
Dear EA & BioWare teams, I'm writing this message, which I believe reflects the thoughts of many Mass Effect fans in France. With the growing presence of AI in the gaming world, we’re increasingly worried about the possibility of our original French voice actors being replaced by synthetic voices. English-speaking players are lucky to have amazing talents like Ali Hillis, Mark Meer, and Jennifer Hale. In France, we’ve also had unforgettable performances by Boris Rehlinger (Shepard), Laura Blanc (Liara), Pascale Chemin (Shepard) , and Gilles Morvan (Garrus), among others. We’ve grown deeply attached to these voices. They helped shape our connection to the story and the universe. The thought of not hearing their voices again—especially for returning characters like Liara—is heartbreaking. Their contributions are just as vital as the story or gameplay. Please, do not replace these human voices with AI-generated alternatives. We ask you to protect the soul of Mass Effect, in all languages. Thank you for reading. We truly hope this message will be heard. – A concerned fan, on behalf of the French Mass Effect communityMass effect legendary Edition wont launch on GFN
I previously had Xbox Game Pass and played Mass Effect Legendary Edition via GeForce Now. After my Game Pass subscription ended, I bought the game through Epic Games and linked it to my EA account. However, whenever I try to launch the game through GeForce Now, the EA app gives me this error: Failed to launch game. An error on our end caused the launch to fail. Try again a little later. I already tried deleting all my trusted devices from my EA account, but the issue still persists.What’s going on here? BF 2042 works fine.Controller Not Working - Mass Effect Legendary Edition Steam
System: PC Windows 10 Purchased on Steam Latest EA App Version 13.482.0.5995 I recently reinstalled Legendary Edition to replay the trilogy and no matter what I try I cannot get my controller to connect (I have PS5 and a generic xbox controller). I remember playing with controller just fine back in 2021 and the best I can find online is that this seems to be an ongoing issue with the EA App itself. I bought the game on steam, I have adjusted every possible controller setting on there. I have tried adding EADesktop as a non-steam game, and that does show the controller in the Legendary menu, but once I boot up ME1 it no longer shows any controller options. If anyone has any other work arounds to try that would be great!