EA HELP is GARBAGE
Been sitting for over 10 1/2 hrs waiting on EA supports live chat that gives an est. wait time of 30 mins... only for when you get down to 1 min it resets back to a 2hr queue. $55 billion dollars and you cannot afford PHONES or a support section? I have followed every instruction to get support, made sure not to close the browser or let my pc sleep, like i said 10 HRS of this is BULLSHXT. where is your support
[INFO REQUEST] "Service Limitations Apply" Error In EA app Or Online
Hi everyone, Over the past week, we’ve seen a small uptick in reports from players encountering a “Service Limitations Apply” error in the EA app on PC and Mac. This error appears during login, when launching a game via a third-party launcher (like Steam or Epic), or when trying to link those launchers to an EA account. To help us investigate and hopefully resolve this for those affected, please share the following information in your reply: Your region/country of residence Whether you are located in or connecting through a country listed under EA’s restricted regions (see: "EA games unavailable in some countries or regions") Are you using a VPN? If so, please disable it completely (make sure no VPN-related processes are running), reboot your device, and try again. Your EA app Error Reporter ID You can generate this from the EA app and post it here in the thread. See [INFO/GUIDE] Index - Troubleshooting the EA app. Once we have these details, we can investigate the issue further and try to identify its cause. Thanks for your help!Battlefield 6 constant stutter/frame lag/ pinned 100% CPU usage
I play on PC, bought the phantom edition on steam for BF6 and played the beta. In the Beta, my game was genuinely unplayable. the constant frame drops and audio tearing made me try everything I could find online about how to fix it and nothing did. now that the game is officially out, I booted it up and it was completely fine (100+ fps no lag nothing) until about 30 minutes in game when boom. instant frame drops, audio tearing, CPU usage at 100%. I cannot find a single fix and I'm starting to wonder if I'm the only one dealing with this issue.
Steam linked account not reflected in EA App
So i bought BF6 using Steam since EA refused to verify/validate 3 of my credit card. I linked my steam account to EA in EA.com but somehow it does not reflected in the EA App. Now when i play BF6, it does not show that I am in game in EA App and I cant join my EA friends game/server. When the game launches it does prompt the link but it still does not show that I am in-game. Funny thing is if I go to EA Help website, it shows that I owned BF6 but there is no BF6 in EA App library and I still can purchase BF6 in EA App. I've reinstalled EA App, delete cache, run both Steam and EA App as administrator but still no result. Appreciate any advice other than the obvious EA Help links
game bulletstorm limited edition has no photo
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) - Which client functionality are you experiencing this bug with? Application Navigation When did this happen? (dd.mm.yy hh:mm) 2-11-2022 Summarize your bug In ea app the game bulletstorm limited edition has no photo. Please see the photo i uploaded. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Open in ea app and see the game. What happens when the bug occurs? you cant see the photo of the game. What do you expect to see? The photo of the game. In ea app the game bulletstorm limited edition has no photo. Please see the photo i uploaded...
EA Play Pro Not Activated, but Payment Was Charged
On October 11, 2025, I purchased an EA Play Pro subscription for one month. The system showed that the payment failed, but when I checked my bank account, I saw that the amount for the subscription had already been charged. However, my EA Play Pro subscription has not been activated. When I checked my order history on my EA account, it shows the status as “Failed.” I’ve attached a screenshot of this for reference. I’m very frustrated and concerned that I may have lost my money. Please look into this issue and contact me as soon as possible.linked acc to game pass
hi i have acc in ea since 2019 and i want to linked it to my game pass account but i incorrectly linked it to enouther ea account but i unlinked it for several month i have both ea acc but this one is my main and i just but bf6 . can u please helep me to linked my gamepass to this i never gonna change it .i promised if u want i gave u both ea acc and u do what u have to do.Battlefield 6 Download problem
Hi, This has probably been one of the worst experiences I’ve had… My little brother accidentally purchased Battlefield 6 Phantom Edition on my EA account for PC. Since neither of us owns an Xbox or PlayStation account, he usually plays through my account. He made the purchase on August 11, and within 12 hours I submitted a refund request. After requesting the refund, I also created a ticket and contacted an EA advisor. They told me the refund process would take about 14 days. I waited, but after 14 days my refund request was declined. The advisor then said they couldn’t issue a refund but would instead restore the game to my library (since it had been removed after the refund request). So at that point, I owned the game again and it appeared in my library. Fast forward to today I still can’t download the game. Every time I try, I get an error saying “You don’t have access to this game” or “You don’t own this game.” When I contacted EA support again, they asked me for my bank statement as proof that I didn’t receive a refund basically implying that I might be trying to scam them even though it was their team who told me earlier that the refund wasn’t possible. At one point, another advisor told me the game was purchased for Xbox, not PC, which is why I couldn’t download it. I explained multiple times that I don’t even have an Xbox account linked, nor do I own one. Honestly, I feel like EA has taken my money and left me without access to the game. Every time I reach out, a new advisor tells me to create another ticket and reference the previous one and the issue just keeps looping. I really don’t understand how it’s possible that the game still shows up in my library as “Owned,” yet I can’t download or play it. Plus - I'm from pakistan and this game cost me around 21k PKR with tax which is not cheap its really expensive.
Downloaded all BF6 multiplayer/single player add-ons on EA app, but game says no
I downloaded the base game and all add-ons via EA app. When I launch the game it says I don't have multiplayer or single-player files installed. I repaired game files, cleared cache, restarted app, uninstalled/re-installed, signed out/in, nothing works. On top of this, EA refund tool doesn't recognize BF6 as eligible for refund. EA sucks!! Should have gotten this s**t on Steam!
