EA Unlinking Accounts
Bro why does this 6 months-1 year rule exists?? This is so pointless. Because i linked both my PS5 and steam apex legends accounts to my single EA account, I can now only play my pc account on both pc and ps5. I was trying to get them both separate so I could play both, now I have to wait 6 months to unlink?? What kind of bs is this!!!. EA is so frustrating.Fuse’s jump trail is too loud
The jump trail from Fuse’s prestige skin is too loud, possibly due to explosion sound effects. Even at a distance, it becomes loud enough to make communication difficult. I’m disappointed because I purchased it, but it’s hard to use in its current state. I would appreciate it if this could be adjusted or fixed. I used a translation tool, so I apologize if anything is unclear.
How to get help with Apex Legends account bans and suspensions
Hey Legends, Is a locked, suspended, or banned EA Account keeping you from accessing Apex Legends? If your thread has been merged here, the information below covers the next steps, including how to check your account status and request a review if you believe the action was applied incorrectly. Please keep in mind that we cannot review, change, or remove account actions here on the forums. Not sure where to start? Sign in to the correct EA Account. If you play on multiple platforms or have more than one EA Account, make sure you're checking the account linked to the platform you use for Apex Legends. Check your EA Account email address for details on the action. We may email you from [email protected] regarding any account action, so be sure it's not being filtered to any spam or junk folders. Check the penalty history tool to see whether your account has an active suspension or ban, along with any available details about the action. Review our Rules of Conduct and Positive Play Charter to better understand the reason an account action may have been issued. If your account is locked rather than suspended or banned, check the account recovery steps first before attempting to submit an appeal. Ready to request a review? If you believe the account action was applied incorrectly, visit the Penalty History page and select the action you'd like to appeal, then follow the on-screen instructions to submit the request. If you don't see the action you want to appeal and have confirmed you're signed into the correct EA Account, check out this EA Help article to review additional details and submit an appeal. What happens next? After creating an appeal you can expect a response from [email protected], or keep an eye on your Case History page for a response once the team has completed their investigation. Each appeal is reviewed by a member of EA's Terms of Service team before a decision is made. While the response you receive may use standard wording, every appeal receives a manual review. If you're no longer able to submit another appeal through the Penalty History page, you've reached the maximum number of reviews available for that action. At that point, the decision is considered final. If your situation isn't covered above, you'll find additional information and answers to common questions in the EA Help article below. EA Account bans, suspensions, and locks: how to appeal and check status As a reminder, forum staff cannot review, change, or overturn any account or game sanctions. Posts merged to this thread will not receive a response.Constant freezing, Out of sync with server error
Since the beginning of this last split, my game has constantly been freezing in ranked games. Sometimes to the point where I’m frozen/stuck for 15+ minutes. Sometimes it will kick me out with a “Out of sync with server” error. Once I try to get back in the game it shows that I abandoned the game, and I get a penalty. I’ve lost 192RP because of this issue, which I believe is extremely unfair. I have video evidence if needed. Please correct this and give me the lost RP back! My user is TheSevenSwords7Booted and abandon penalty
Got booted from a laggy ranked match while reviving a teammate and lost all the points in that match. Paid for this season and many prior. My Internet is great and Ethernet is connected. Got an abandon penalty. This seems to be a common issue. How will this be compensated? I'm on PS5Extreme packet loss on Apex Legends Ranked mode only
I've been receiving packet loss for every rank game. I am connected to ethernet cable & receiving high speed internet. I did every troubleshooting steps I could possible do on my end. This packet loss started happening once Apex decided to implement DDOS servers for rank lobbies. Need assistance on a resolution.
Voice and Text Chat unavailable due to Brazilian age restriction on adult acc
I am writing to request assistance with a critical issue preventing me from using communication features in Apex Legends on PlayStation 5. Ever since the implementation of the new Brazilian age verification guidelines, I have been completely unable to use both voice and text chat during matches. The following error message is displayed: "Voice and text chat is not available for your account." ("O bate-papo de voz e texto não está disponível para sua conta.") Important Details: I am an adult (over 18 years old). Both my PSN account and my EA account are verified and explicitly configured with my correct date of birth showing I am an adult. I do not have any parental controls or age restrictions active on my PlayStation 5 or EA Account. All PSN privacy settings for cross-play communication and voice/text chat are set to "Allow / Anyone". It seems like my account was mistakenly flagged or restricted by the automated region-based age system recently introduced in Brazil. Could you please review my account settings on your end, remove this incorrect restriction, and restore full communication features for my profile? Thank you for your time and assistance. Best regards,EA Account Hacked - Apex Legends Account Linked to Different Email
Hi everyone, I'm hoping someone from EA or the community can point me in the right direction. A few days ago, my Apex Legends account was hacked. The attacker also attempted to take over my PlayStation account, but fortunately I was able to secure that account before they gained full access. However, my EA account appears to have been compromised. The email address associated with it has been changed to an email that does not belong to me, and I can no longer access the original EA account that was linked to my PlayStation account and Apex Legends progress. When I try to link my PlayStation account to my current EA account, I receive a message indicating that the PlayStation account has already been linked before and cannot be linked again due to EA's lifetime linking restrictions. This makes me believe the hacker still has my original EA account linked to my PlayStation account. I've searched through EA Help and the account recovery articles, but I haven't been able to find a way to contact support directly regarding this specific situation. Has anyone experienced something similar? Is there a way to recover an EA account when the email address has been changed by an attacker? Any guidance from EA staff would be greatly appreciated, as I have years of Apex Legends progress tied to this account. Thank you for your time and any help you can provide.
