EA/Origin SUCKS
I have had an origin account for a little over 15 years, I started with The Sims 2 and just recent bought The Sims 4 High School years. I have not had access to my account for over a year. I have not gotten any real help with the issue. I am seriously thinking about seeking legal action I have spent over $500 dollars and years of gameplay and none of my issues have been resolved. This new platform is awful They have had so many bugs and issues, and the system has gotten worse instead of better.
Issues with PayPal during subscription purchase
I'm trying to buy EA Play Pro and the only available payment method is PayPal. When I login to PayPal I can see message that the card I have linked is not available for this purchase. I contacted my bank and PayPal support and they confirmed that there are no issues on there side that can block the purchase. Has anyone faced similar issue?
Suspension being Denied
Hi, it's me, impacted player. I came here to shared how I was triple charged by EA for two of my orders, and how they've taken two of my orders. I'm sharing just how little EA and EA Help care for their player base. Thankfully, my bank has helped me for the most part and returned majority of my money, unlike EA who refunded me only $54.09 once they realized that I have made a claim with the Federal Trade Commission for fraud, or at least that's what I want believe, but if that were true I think they would've given me back my games/DLC by now. They suspended my first order and my second order. Date: May 21. Description: EA Electronic Arts. Fee: $0.00. Amount: $54.09. This is my first order. Order #1006546523316 2025-05-20. It was a bundle deal of an expansion pack, game pack and a stuff pack. Amount: $54.09. Date: May 21. Description: EA Electronic Arts. Fee: $0.00. Amount: $27.01. This is my second order. It was originally $81.03. Order #1006547323316 2025-05-21. It is 5 different kit packs. Amount: $27.01. My bank gave me back $54.02. Date: May 21. Description: EA Electronic Arts. Fee: $0.00. Amount: $16.22 This is my third order. Order #1006549323316 2025-05-21. It's one kit and one stuff pack. Amount: $16.22 Date: May 22. Description: EA Electronic Arts. Fee: $0.00. Amount: $54.09. This was originally my triple charge of my first purchase that was $108.18. $54.09 was given back to me by my bank and $54.09 on Wednesday was refunded back to me by EA. Date: May 22. Description: EA Electronic Arts. Fee: $0.00. Amount: $97.38. This is two separate orders combined. Order #1006550123316 and order #1006550923316. Order #1006550123316 2025-05-22. This one is another bundle purchase. Amount: $54.09 Order #1006550923316 2025-05-22. This one is an expansion pack. Amount: $43.29 Math should tell you 54.09 plus 43.29 equals 97.38. EA Help does not help and refuses to look at any documentation you provide them. Either I'm working with lazy human beings or it's nothing but bots all around. I have reported to the EA Help Team multiple time about the triple charges only to be ignored, told I'd receive an email only to never receive one, and when I ask for some confirmation that the team was ever even trying I'd be told that wasn't an option at the time and told I could not have contact with any supervisor. So, I took matters into my own hands to have my bank fix their mistake, only for them to make it harder by take the games/DLC away. To say the very least, this is quite possibly the worst experience I've ever had with a gaming company.My Sims 4 DLC says I haven’t purchased it
Pretty much what the title says, I’d purchased the Strangerville Sims 4 Pack through PayPal on the EA App (I know that it wasn’t steam because it says my steam doesn’t use PayPal) and I went to download it the next day but it says I need to repurchase it?? Idk what’s happening but I need help ASAP because $30 was spent on thatEA Play
I bought the EA Play for a month. I bought it to play NFS Heat. Once I opened it my PlayStation said "Can't use this content. It's being used on another console." I also can download other games from the play list, but they also say the same thing. It also says that I need to go and buy the EA Play again. On both the PC and PlayStation. And yes, the accounts are linked. I also did get the confirmation that I paid for it.Can't Launch My Games due to an Error
I just got Unraveled Two off of Steam, and yet I can't play it. Whether it's my Steam or EA app library, it shows up and is installed, but when I press play this error pops up: I looked at what file this is coming from in Task Manager and apparently it's called "activation UI." I also have tried signing in and out of both Steam and EA, running both as admin, reinstalling EA, clearing the cache, and also deleting the License folder. However, the License folder never had anything in it in the first place. Is this why it isn't working, and how do I fix it? I've been troubleshooting for hours and I just want to play the game I just bought for crying out loud.
