need help pls
“I have an active EA Play Pro membership on this EA Account. FC 27 EA Play Pro Edition is shown as included with my membership, but when I try to download it the EA app says ‘You don't have access — we've cancelled the download because you don't own this game.’ EA Play Pro members are supposed to have access to FC 27 from September 17. Please refresh/check the FC 27 EA Play Pro entitlement on my account.”Ea Play Pro Membership Renewal Problem
I had previously received an email from you regarding this. Although I did not cancel my membership, I received a cancellation notice today, and my membership has ended. I request that my membership be renewed at the 999 TL rate specified in your initial email.7Views0likes0CommentsEA are unable to verify my debit card
I want to get EA play pro so I can play the games in it but he app and the website keeps giving me the message that they cannot verify my debit card. I tried with four different cards and that is the only message i get. Tried with pay pal too and still cannot get the membership. Contacted the Revolut support and they tried everything to make it happen but couldn't. What can i do and why is this happening?386Views0likes17CommentsDemande de remboursement de FC27 version standard
Bonjour je fais comment pour me faire rembourser fc27? j'ai pas le jeu dans la liste des remboursements j'ai rempli une demande il y a 2 jours j'ai même fait un petit topic pour demander à être remboursé, je voudrais juste récupérer l'argent de ma version standard et prendre le EA PLAY PRO avec pour avoir le jeu dès maintenant.14Views0likes0CommentsThe game did not appear in my library after I redeemed it.
I redeemed the game on September 8 and received confirmation that the redemption was successful. However, after downloading the EA app, I found that the game had not been added to my library. I contacted customer support several times. The support representatives confirmed that the game had indeed been redeemed on my account and assured me that I would be able to play it normally once it was released. However, even today, the game is still missing from my library. Purchasing the Ultimate Edition has been completely pointless! Repeatedly contacting customer support has also achieved nothing. In fact, I have been contacting support since September 11, yet the issue remains unresolved to this day. I have already tried restarting the EA app, clearing the cache, and several other troubleshooting methods, but none of them worked.13Views0likes0CommentsFC27 points
I’m a father, and I purchased the Ultimate Edition using my PS5 account. However, my son uses a different PS5 account and cannot access the FC 27 Points because they are only available on my adult account. Is there any way to transfer the FC 27 Points to my son’s account? If not, what would be the best procedure to get a refund for the Ultimate Edition purchased on my account and then purchase it again on my son’s account? Thank you for your help.28Views0likes0CommentsPurchased Maker Packs Not Showing Up In Game
Hello! So I purchased a ton of Maker Packs through my Xbox, and today I decided to purchase all of the Sims 4 expansions, kits, game packs, and stuff packs for PC. I installed everything and logged in through my Steam account, and when I went to play, none of the maker packs I owned showed up as purchased. When I go onto the Marketplace website to browse while logged in, it says that I have purchased these, and I own them for PC and Mac. However, I can't download them. It acts as though I haven't bought them. I spent a lot of money on maker packs, so I would love to either be able to download the ones I purchased or at least get the moola back in my account so I can deal with this. I spent hundreds of dollars to re-buy every single pack and kit for PC, so there has to be a way to fix this, right? Thanks in advance for the help! I'm attaching a screenshot showing that I actually own these maker packs, so I don't know what to do to get them onto my game on PC.