Both Paypal and Mastercard don't work on the EA app.
Hello everyone. First of all I specify that I have already opened a report on EA HELP, and I have an open case. I just wanted to know if it had ever happened to others that both Paypal and Rechargeable Mastercard didn't work on the EA app to make purchases. My card is linked to Paypal and has always worked with the EA app without giving me any problems and there are enough funds for what I need to purchase. I really don't know what happened. My card has Mastercard Identity Check active, could that be the problem by any chance?
Stole $90.88 refuses to refund me.
I bought quite few dlc packs for the sims 4 and purchased it through klarna, i had them when i made my sims 4 save, bought a new pc and when i downloaded the origin app to my new pc the DLC vanished and i can't play my save. I've contacted EA help mulitple times provided proof of purchase the merchant ID and everything. i've contacted Klarna as well after a long and frustrating back and forth between the two they have both said they can't help unless i contact the other, disregarding proof i've contacted both. they just stol $90.88 and refuse to refund me.
EA App tries to charce more than once
So today (about 4 or 5 pm witch was aftonoon here at that moment, I'm from finland) I bought two kits (the latest ones) with the EA app and it tried to charge the same purchase twice. But because someone else had said about it in the EA The Sims discord discussion and another gave advice that I tried, no other payment went through than what was supposed to. So the instruction was to turn off the EA app and restart it. That is, turn it off, not log out. And it worked. So this kind of bug has really settled in there, so if you could kindly check if it is still there and then fix it, since it is causing inconvenience not only to the players but also to you for sure. And the sooner you fix it, the less problems you will have.
Okay what's going on with my purchase?
I'm trying to buy the new kit, actually I've bought it twice because after paying for it the first time, it says purchase so I thought something must've gone wrong so I did it again and nope, still says purchase and now I've paid twice for it. What's going on? I'm also trying to get a refund but shock of all shocks, the site isn't working, I just get a blank black screen. Help. I want to download the game and my money back for an extra kit.Sims 4 EA pack
Hey! So I just bought form EA expansion pack, but I have the same in steam platform. My EA packs, what I bought in EA platform, not in the steam, isn't working, they still shows up in steam platform, although I bought it in EA. I have a Mac, and right now I need to play in EA, so I bought them in EA platform. Looking for solutions. Thanks! 🙂
