Change email error
I have been trying to change my email but get the message my email is invalid or i have recently changed my email which i havent and when i try to submit a case while logged in the option to to start a case never loads. When i log out to start case the option loads but the case never actually submits i get no case number or email.
Unable to play Enchanted by Nature
I've been waiting for weeks to play with the Enchanted by Nature expansion and finally got some time to sit down and play today, only to be disappointed. When I hover over the world in the manage worlds area, I see this message: "World not installed. The Sims 4 Enchanted by Nature has been pre-ordered and is not yet available for download." I really hope this issue is fixed before the weekend is over so I can actually play a bit before I have to go back to work. Super annoying and frustrating.
Haven't been able to play The Sims 3 since i built my new pc in december
Hi since I built my new pc in December I have not been able to get the Sims 3 to work. I am getting the "a serious error has occurred while loading world" error when trying to start a new game or load an existing one and it won't let me play at all. I have tried turning off firewall, pausing syncing on one drive, taking ownership of documents on command prompt. Nothing has worked. The only thing that "worked" for a few days was creating a local windows account on my pc but it was taking up alot of storage and was creating issues with shared files and applications between accounts and I had to delete it and scrub it from my registry and file system completely to fix the issue. I don't want a local account. I want one account on my pc with my microsoft account attached to it. I don't want to have to deal with a second account and all the issues and confusion with it just to play one game that should work on my main account. Every other sims game works on my main account. This includes The Sims and The Sims 2. I do not mean the re-releases, I mean I got the original games working on my PC with workarounds and hacks and mods. It is just The Sims 3 that refuses to work. The only time i got to play it was for a few days with the local account that I don't want to have to re-create. Now you might wonder why I haven't just managed the backup settings for onedrive for the sims 3 or the documents folder but I have indeed tried that, and every time I try to go into onedrive and change settings to not backup documents folder it doesn't even give me the option, it looks like I might have to uninstall icloud or something but it looks like the folder isnt even backing up anyway so how could that fix anything? Gaining the ability to toggle something off that isnt even on.. how could that fix the issue? I have added a photo below of exactly what I encounter when attempting this, as you can see it won't even let me click on any files and according to them, DOCUMENTS ISN'T EVEN BACKED UP AS IS. This doesn't even make sense as onedrive is clearly the culprit seeing as making a local account "fixed" it. Also, according to command prompt, the directory for my documents folder does NOT include Onedrive in the path, which baffles me further as how is onedrive even the problem then. At a loss at what to do. Im afraid to do anything too drastic and irreversible that could cause other issues and/or not even work at the end of the day. Please help me.
Shift key for input fields disabled
Game is Steam version Running on Steam-Proton (Linux Zorin-OS 17.2) Tested on: Full game (80GB) and character creator demo (20GB) EA-Help Case number 196990039 Problem: The SHIFT key is disabled for ALL input fields. No left shift, no right shift, no shift-lock is working. Keys with shift appear lowercase like it was never pressed. Result: Not possible to EA login with a password that contains uppercase keys. Not possible to reset password, as this requires uppercase keys. Your char is denied to have a uppercase name. Savegames cannot have uppercase letters. Is shift generally switched off? Nope, movement for the char has working shift functions. This differs between input fields and gameplay. Every idea is welcome, this is the only steam-proton game without shift key. HansegamX
Battlefield 5 Slow Startup and Long Loading Time
Update (Edited: 12-07-2025): Performed a clean reinstall of Windows 11 and the game still takes over two minutes to load. I’ve attached a screen recording to this forum post showing the problem, including an on-screen stopwatch and Task Manager for reference. A friend of mine with a different setup is experiencing the same issue. I suspect the problem is related to the anti-cheat or the game itself. Original Post: TL;DR: After some BIOS and Windows updates, BF5 now takes 3 minutes to launch on my HP Omen 16 laptop. Once in-game, the maps load slowly, but no other noticeable issue are found. I recently updated the BIOS and Windows on my Omen 16 laptop. Everything seemed to be running smoothly—until I noticed that launching BF5 now takes significantly longer than it used to. Only BF5 is affected, I timed it with a stopwatch and the startup consistently takes around 2.5 minutes. The other games' load time from pressing play till it enters full-screen are: BF3 = 12 seconds BF4 = 16 Seconds BF1 = 40 Seconds Issue description: After clicking Play in the EA App, the EA Anti-Cheat launches and initializes normally. Once the Anti-Cheat finishes, there's a 30-33 second delay before the game window appears. The game remains in small window and shows a black screen for another 50-60 seconds. Eventually, the game maximizes into a full-screen window and loads the title screen. Once fully open, the game runs fine, except it loads map extremely slowly as well. Here's what I've tried so far: Repaired, reinstalled, and cleared the cache for both the EA App and BF5. Confirmed that Windows and NVIDIA drivers are fully up to date. Ran both the EA App and BF5 as administrator and also tried launching them in clean boot mode. Ran both the EA App and BF5 on a different SSD, ensure SSD firmware are up to date Performed a clean reinstall of the NVIDIA driver using DDU; also cleared the DirectX and NVIDIA GL caches. Reinstalled Windows using the "Fix problems with Windows Update" option in Windows 11. Reset BIOS to default settings, did a CMOS reset too. Unfortunately, none of these steps have resolved the issue, and I’m starting to run out of ideas. Has anyone else experienced this? I’d appreciate any tips or suggestions. For reference (especially if any DICE developers are reading this), here’s the BIOS and Windows update I installed, not sure which is causing the trouble: https://support.hp.com/nz-en/drivers/swdetails/omen-by-hp-16.1-inch-gaming-laptop-16-k0000/model/2101129710/swItemId/ob-348379-1 https://support.microsoft.com/en-us/topic/june-26-2025-kb5060829-os-build-26100-4484-preview-e31ba7c2-ff65-4863-a462-a66e30840b1a I’ve also attached my DxDiag file to this post in case it’s helpful.E5 SUPER SIM CARD BUYING GLITCH.
Report on the Train Festival Reward Glitch in SimCity BuildIt E5 Super Sim Card and the Special Store: A key highlight of the Train Festival event in SimCity BuildIt was the E5 Super Sim Card, a special item offering exclusive advantages. Players were supposed to receive 10 E5 cards per week during the event, with a special store added in the final (fourth) week allowing the purchase of 10 additional cards. Reward Glitch and Player Experience: During Week 2 and Week 3, a glitch caused many players, including myself, to receive incorrect rewards instead of the expected E5 Super Sim Cards. Although the event interface showed the cards as rewards, different and unrelated items were delivered instead. Despite this being a widespread issue, there was no compensation or return of the missing cards from the developers. This was especially frustrating for players who were actively participating and possibly spending resources in anticipation of collecting all available cards. Conclusion: The reward glitch, along with the absence of any resolution or acknowledgment, negatively impacted the player experience. While the event itself was well-designed, such technical issues and lack of communication from the developers undermine trust and fairness in futu re events.
Friend requests
Simcity Buildit- Hey EA I think it’s time to update the way friend requests work and the limit of friends. We should be able to AT LEAST add all of the people in our war club. Come on. I see years after year after year customers bring this up and ask about it. It’s 2025. We need to be able to delete requests that we’ve sent out and we need to be able to add a minimum of 20 friends. This is ridiculous. I put a lot of money into this app. Get it togetherHackers are out of control and out of check
Hackers are so out of control you have them openly admitting to hacking in game chat, and saying they've been reported and never banned. Something needs to change. This guy joined then immediately started teleporting and killing everyone, and went from level 1 to level 6, then down to 3, and admitted to doing it.
