technical issues

84790 Topics

Sims 3 64-bit: problems installing store/custom content
A number of people are reporting issues when trying to install .Sims3Pack-based content, whether Store items or custom content. Clicking Install does nothing Error Downloading Content {0} or critical system failure Sims3Pack can't be opened (no file set to open) Store content was installed but no longer loads Mods or .package-based cc doesn't work Your previously downloaded files may not work in your new install. Please try downloading a fresh copy of at least one store item or two custom content items before troubleshooting. Always delete your cache files after adding (or removing) content from your game. Open Documents > Electronic Arts > The Sims 3, and delete the five cache files in that folder. They will regenerate the next time you launch the game. For reference, they are: CASPartCache.package compositorCache.package scriptCache.package simCompositorCache.package socialCache.package If you click Install in the launcher and nothing happens Please close the launcher and open it again, and if that doesn't work, quit Origin and reopen it. If you see an Error Downloading Content {0} or critical system failure These errors are caused by missing .plist files in ~/Library/Application Support/Origin/Installer Data. If you're wondering whether this is the underlying issue with your game, another symptom is having the base game icon grayed out along the bottom of the launcher. With the November 9 update for Sims 3, repairing the game should create or restore the Installer Data folder and place the relevant .plist files inside. (Open your Origin game library, right-click or crtl-click on the Sims 3 icon, and select Repair.) If your base game icon is still grayed out, run the Origin reset tool for macOS, repair again, and try to install your content. If you have this issue and your base game icon is not grayed out in the launcher, move your entire Sims 3 folder out of Documents > Electronic Arts, open the launcher to create a new folder, and try to download a fresh copy of one item. If it works, you can continue to download and install your content in small batches. Sims3Pack can't be opened (there is no file set to open...) Downloaded .Sims3Pack-based custom content cannot for now be opened automatically or double-clicked to install. Here's how to install a downloaded Sims3Pack: When you click Download, choose "Save file" rather than "Open with." The file will land in your Downloads folder. If you've downloaded a .zip file, double-click to open it. Do not double-click a Sims3Pack. Move your Sims3Pack to Documents > Electronic Arts > The Sims 3 > Downloads. Open the launcher's Downloads tab, check the box next to your downloaded file, and click Install. Store content was installed but no longer loads Please try repairing the game in Origin: open your game library, right-click (or hold down crtl and click) on the Sims 3 icon, and select Repair. If that doesn't help, run the Origin reset tool for macOS: https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/ Restart your computer, and repair again. Mods or .package-based cc doesn't work The Mods folder works in this version of Sims 3 the same way it always has. If you're having trouble getting your Mods folder to work, please refer to the instructions where you downloaded the content. And be sure to delete the cache files listed above. Please remember that .package files should not be opened and cannot be seen in the launcher. Simply place them in Mods > Packages, delete the cache files, and the game should read them when loading.
Solved
puzzlezaddict
54 minutes ago Place The Sims 3 Technical Issues
45KViews
23likes
412Comments
Please fix the "Object Limit"
Hello, An amazing coder named Will Nixon has been digging into a bug in The Sims 2 called the "Object Limit" and has figured out how it could be fixed. The game has a signed 16-bit integer cap on the amount of OBJDs it can process at any one point in time. Please see his post here for a detailed explanation on what it is, and how it could be fixed: https://www.tumblr.com/spockthewok/816320926857740288/object-limit-2-electric-boogaloo?source=share He states that it is fixable with access to source code, which obviously, we don't have. Please remove this cap, as the amount of Custom Content available for The Sims 2 these days FAR exceeds the bounds of this limit. Sincerely, TeaAddict, BellaDovah, and many other members of the Sims 2 community. (P.S. he also ACTUALLY FIXED pink soup. You might wanna check out his work)
TeaAddictYT
1 hour ago Place The Sims 2
239Views
15likes
10Comments
App crashes on mystery boxes
Anyone else’s app crash when you go to use your mystery keys? I’m able to get in there but as soon as I click on, "Legacy Fortune Box" or any of the boxes, the app crashes down immediately? I wonder why this happens every time there is a new iOS update? Hopefully this will be resolved for everyone very soon. We wanna play our sims without any issues 🤣😭
shardie2024
6 hours ago Place The Sims FreePlay
53Views
2likes
1Comment
Redeemed Sims 3 codes but wont download as says only available on windows?
Hi there, I have recently downloaded my Sims 3 games on my new Apple laptop. I have redeemed a few codes but they are not available to download and has the message 'Available on Windows'. Please assist me with this urgently.
Solved
CheyenneLeeMari
7 hours ago Place The Sims 3 Technical Issues
11KViews
7likes
285Comments
Sims 3 64-bit mac problem
I am a macOS user of The Sims 3. The 64-bit update has not worked for me so far. I'd like you to look at my account and re-apply the 64-bit entitlement for me. I will wait for you while you do it. Once you've finished I'll double-check for you that it worked by checking to see if Origin reports that the CD Key is now present in my 64-bit game. Thank you for your help!
JIMKARAK812
7 hours ago Place The Sims 3 Technical Issues
31Views
0likes
2Comments
Past post
So even if I teleport the 3 infants to someone else’s house and make the house empty even with no pets, it says the baby is in charge of the house. I don’t know how to fix it I feel like my only option is making the sim baby leave the town.
0bw1jr0r2ncq
9 hours ago Place The Sims FreePlay
27Views
0likes
1Comment
REPORTING BUG
Device Model: iPad 9th Generation Operating System: iPadOS The exact point when the game crashes: When I try to use my Keys for the 'Mystery Boxes'. I attached a photo to show the exact moment the app closes down on me. This has been happening for just under a week I believe? Any error messages you're getting: No - The app just shuts down/crashes Please respond and help 😔
shardie2024
13 hours ago Place The Sims FreePlay
170Views
2likes
6Comments
Leveling My sims profession
Is anyone having trouble with leveling their SIM to the next level of their profession? I have done everything and when it's time to help the important sims and I finish. I'm just given the token and the important sim is being not counted towards the goal, so I can finish building.
8k25pbt381fq
13 hours ago Place The Sims FreePlay
64Views
0likes
6Comments
Sims 3 DLC removed from account
Sims 3 Into The Future Expansion Pack doesn’t show up in the Sims 3 Launcher under expansion packs, despite being listed as owned and installed in the EA App. (It used to work fine). The base game and all the other expansion packs work/play without issue. I have had an open case with EA “Help” and have contacted them numerous times via email and chat over the last 3 weeks and they have been entirely useless. I have conducted extensive troubleshooting and have exhausted everything on my end including: Uninstalling, re-downloading and installing the Sims 3 and the addons/expansion packs I own, including installing to a different install location. Used the EA App repair function. Uninstalling and reinstalling the EA App. Clearing the EA App cache. Running a CCleaner to clean registry files. Running EA App in administrator mode, with background tasks and antivirus software disabled. Restarting my system (yes thanks (IT Crowd) EA Help). I have asked whether the game entitlement has been removed from my account. I provided EA Help with my product code and they seem to suggest that it is indeed in my account. So I assume I don't need to rebuy the expansion pack? In the latest chat with EA Help they have told me that they’d made some changes on my account and it should be fixed, it is not! They finished today by saying they have exhausted all the troubleshooting steps and have requested that I post this here so a community manager can have a look and help me further. I would appreciate any help you could give me. (Apologies if I've posted this in the wrong place).
Solved
Eglixus
13 hours ago Place The Sims 3 Technical Issues
3.5KViews
0likes
51Comments
App crashes every time I log in after recent iOS update
Can someone help me with a solution on how to fix the issues with the app crashing every time I log in after the most recent Apple iOS 26.4 software update?
Enigmatic7777
17 hours ago Place The Sims FreePlay
2.6KViews
22likes
111Comments