Snow park glitch
I’ve been noticing an issue anytime my sims complete snowboarding or tobogganing actions at the snow park. After completing they respond super far in the outskirts, and they are not able to reach anything else there until you walk them from out of sight to within the lot parameters.Rosebud Range - Missing Extra Zesty Prize due to Overwriting Save
I completed Rosebud Range and won the Extra Zesty Prize. However as Support Team uploaded my game when downloaded this over rode my prize and took it out of my game now they won’t restore it when it’s not my fault….The Sims FreePlay won’t intervene to resolve this issue…help me EA…I’ve been playing for over ten years…spent hundreds on this game not to mention the effort and time invested in the event…please fix thisLauncher crashes when I open the downloads tab in Sims 3
Game launcher crashes when I open the downloads tab in Sims 3, maybe someone has ideas how to fix this problem. I play in Mac. I uninstalled everything and then reinstalled but unfortunately it didn't help. I bought a new world - Roaring Heights Gold Edition but I can't download it in my game when launcher crashes.Sims 3 "Connecting" & Downloads Tab Error
Hi! So I kind of have two problems mixed into one, I've noticed! I am trying to download some new things into my game, but when I click the "downloads" tab, it crashes every single time. I've tried removing downloads from the folder, but when I even place one back into it, it crashes again. I've read a lot on maybe how to fix this, but so far, nothing has worked for me. To go around this, I went into the game and downloaded things from there up until recently. Now, when I try and login (via launcher or the game itself) it says "connecting" and will not go away or log me in. I've tried many things to try and resolve this but so far nothing has worked! I can still play my game normally, I just cannot login or download anything without issues. Any help would be appreciated!
Which computer to buy
Hi, As you know Microsoft is pulling the plug on support for windows 10 and my current computer is too old to update. I know that this question has been asked quite a few times, but as time moves on so to the computers available. Last year's modal is now out of date so to speak. I live in the UK and there is a PC world store close to me. Can you give me advice on which is the best (middle priced) computer currently available for playing The Sims 3. Favorably from the set of DVDs I have. I'm not particularly savvy when it comes to computers and the store assistants can sell me a windup whereas I want one steam powered.[Current Issue] Sims 3 "serious error" when loading save
Overview "A serious error has occurred while loading [world name]. It is strongly recommended that you restart the application." This error happens when the game is unable to load the save. There are three known causes, the first more common than the others. The game can't write to the user folder The world the save takes place in isn't installed properly The save is too corrupt to load properly To distinguish among these types of errors, try to load a new save in the same world as the save that threw the error. If it works, you likely have the third issue. If the new save doesn't load, try starting a new save in Sunset Valley. If it works, you likely have the second issue. If it doesn't work, you likely have the first issue. The short version At the moment, this error is usually OneDrive-related, and pausing syncing doesn't help most players. So you may need to stop OneDrive from touching your files at all. Please see this section of the guide for further information, under the spoiler: How to get rid of OneDrive Workarounds 1. The game can't write to the user folder jump to: OneDrive-related issues jump to: antivirus-related issues jump to: other causes When loading a save, the game needs to copy the save data into Documents > Electronic Arts > The Sims 3 > CurrentGame. If it cannot, it typically throws the "serious error." Common causes of this block are OneDrive, an overly protective antivirus, and other assorted permissions issues. OneDrive Currently, the most common cause of the "serious error" is OneDrive blocking access to Documents and therefore preventing Sims 3 from writing to the user folder inside. This is only possible if your Windows account's Documents directory is inside the OneDrive folder. (Your computer will have several Documents folders, but only one is the directory.) To find the location, search in Windows for Command Prompt, open it, and enter this command: reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal" If the file path includes OneDrive, that may be the problem. (Otherwise, see the Antivirus and Other sections below.) For possible OneDrive issues, try pausing syncing. This is not a proper fix, but it's a useful test and interim workaround. To see the option, right-click the cloud icon in the lower-right corner of the screen, or it may be hidden in the Tray (^ icon). If this doesn't help, or you'd like a permanent fix, you may need to move your Documents folder out of OneDrive. If you don't want to do this, or you'd rather test first, an alternative is to create a new admin Windows account and try playing there. Make it local—don't link it to your Microsoft account or any email address—and OneDrive will not be in the picture. If you can load a new save in the new account, it's fine to keep playing there. Or you can get rid of OneDrive entirely: If getting rid of OneDrive doesn't help, please create a new admin Windows account and try playing there, as described immediately above the spoiler. Antivirus An overly protective antivirus can block a program's access to Documents and everything inside. To find out whether this is the cause of the error, try disabling the antivirus, temporarily of course. If it fixes the issue, set an exception for TS3.exe (for an EA App install) or TS3W.exe (with the W, for a Steam install or a disc install that doesn't require the EA App). You may not see the .exe extension, but that's fine, it's the same file. The default location is one of these, depending on the install type: C:\Program Files\EA Games\The Sims 3\Game\Bin C:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin If you don't know how to set an exception, google "set exception [antivirus name]" to find a guide. Or see this article for a few examples: https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html Other Causes The Documents directory could be in an unusable location. Or permissions could be broken on the Documents directory, or a folder inside. For more information, expand the relevant spoiler below. Move Documents to a new location: Broken permissions: ↑ 2. The world the save uses isn't installed properly If you can load a new save in a different world, but not in the world in which your main save takes place, that world is probably not properly installed. For Sunset Valley or a world that comes with an expansion (e.g. Twinbrook, Bridgeport), please clear the EA App's cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/ and repair the game: open the EA App game library, and select Sims 3 > Manage > Repair. For a Store (e.g. Riverview, Dragon Valley) or custom (player-created) world, first uninstall it through the launcher's Installed Content tab. Then open Documents > Electronic Arts > The Sims 3 > InstalledWorlds and make sure the .world file for the world you removed is no longer present. If it is, delete it. Open Downloads, in the same Sims 3 folder, and delete the .Sims3Pack file for the world. You can reuse it if necessary, but installing with a new copy is more reliable. Finally, download a fresh copy of the world, install it, and try to start a new save in that world. If it works, the world is now installed correctly, and you can test your main save again. ↑ 3. The save is too corrupt to load properly If you can load a new save in the same world, but your main save throws the "serious error," that save may be too broken to use, but there are a couple of steps you can try. First, open Documents > Electronic Arts > The Sims 3 > Saves, and you'll see a folder with your save name plus another folder with the same name and a .backup extension. For example, you might see SunsetValley.sims3 and SunsetValley.sims3.backup. Rename the save and delete the .backup extension (e.g. SunsetValley1.sims3), and the save will be available to load from the Main Menu. If you can load the backup save, it could still be corrupt enough to be unusable later. So as soon as it loads, use "save as" to rename the save so that your backup is preserved in case you need it later. I would also strongly recommend seeking out mods, specifically NRaas ErrorTrap, Overwatch, and MasterController, to try to repair any corruption. ET and OW do their work in the background, with no need for player input; MC does nothing unless you use it to issue a command. Once the save loads, let the game clock run for a few sim-minutes, then click City Hall and select NRaas > MasterController > Town Options > Reset Everything. This may take a few minutes, depending on the speed of your computer and the complexity of the save. When it's done, wait a few more sim-minutes, then "save as," quit, reload the game, and continue playing. If you cannot load the backup save, start a new save in the same world, pick a premade household, play for a few sim-minutes, save your progress, and quit. Open the folder for your backup save, right-click the .nhd file for the world the save takes place in, and select Copy. Open the folder for the new save you just created and delete the .nhd file for that world. Right-click and Paste the .nhd file from your backup save. Then try to load the "new" save. The thumbnail at the Main Menu won't update, but if you can load the save, you'll see your previous save, not the new one. If your sims have traveled to other worlds in the previous save, and you would like to preserve that progress, you'll need to copy over the .nhd files from those worlds as well, and the TravelDB.package file. But please test first with only the homeworld's .nhd file. I would recommend the same mods as above in this case as well. Saves that are almost too corrupt to load won't last much longer without help. ↑ If you need further help with this issue, please post in this thread. State which of the three problems you have, from the list at the beginning of this guide, and what troubleshooting steps you've tried already. ↑
TS3 pack not appearing; shows as owned.
I am at my wits end! I've contacted EA support 3 times and they did nothing to help. Late Night shows as OWNED in the EA App however doesn't show in the launcher or in-game. I cannot install it, and repairing, uninstalling/reinstalling, clearing caches, etc hasn't helped. It's been months. I opened ANOTHER ticket and they just marked it "Resolved" even though it IS NOT RESOLVED. Seriously I couldn't even re-buy it if I wanted to!
Missing TS3W.exe in Sims 3 Install (Only Have TS3.exe 1.0.0.18)
Hi everyone, I’m having an issue with my Sims 3 installation through the EA App. My launcher shows version 1.69, but in my Game\Bin folder I only have TS3.exe, and when I check its properties it still shows version 1.0.0.18. The correct executable, TS3W.exe, is completely missing. I’ve already tried everything on my end: Full uninstall/reinstall of Sims 3 Clearing EA App cache Deleting leftover folders in Program Files and Program Files (x86) Moving the Documents\Electronic Arts\The Sims 3 folder Logging out and back into the EA App No matter what I do, TS3W.exe never appears. Because I’m stuck with TS3.exe 1.0.0.18, which is not Large Address Aware, the game will run for a few hours and then crash with a memory exhaustion error. TS3W.exe (v1.69) is Large Address Aware and should allow the game to use 4 GB of memory, which is what I need to stop the crashes. When I contacted EA Support, I was also pointed to the workaround for 12th-gen Intel (Alder Lake) processors, but I don’t have a 12th-gen CPU and my game runs fine — it just crashes because of the memory issue. That workaround doesn’t apply to me. EA Support has confirmed this means the Game Data files containing TS3W.exe are not being installed properly, but so far I haven’t been given a way to manually install them. Is anyone else running into this issue? And can EA please provide the official Game Data package or installer that includes TS3W.exe (v1.69), since the EA App doesn’t seem to deliver it for me? Thanks!
