Lagging and stuttering game performance when using screens in-game
This thread is specifically for players using a Mac with M4 chip who have noticed a significant drop in game performance since patching in September 2025 as there has been a small increase in users reporting this recently. Edit 13.01.2026 - This appears to be the lagging caused by using in-game screens, merged and edited title and description. Relevant to all Macs, not just M4. If you are experiencing laggy gameplay, stuttering, freezing, low fps when using any type of screen in-game test a clean game first before posting here to discount existing user data interference. Please post your symptoms and your Mac hardware and operating system. Click on the Apple in the top left corner of your Desktop then About This Mac. Then, click on More Info... which will open System Settings. Scroll down to the bottom and click on System Report. We need the hardware overview and the Graphics/Display overview. All the info required is shown using a red arrow in the below screenshots. are you using an external display? If so what is the size and resolution? does this happen in windowed and fullscreen mode or just one?
PC: Cannot click Sims or objects after Feb 3rd
Platform: PC (Windows 11) Game version: Latest version after February 3rd, 2026 update Mods/CC: None (clean game, Mods folder removed) Reinstall: Yes (issue persists) Issue: After the February 3rd 2026 update, the game becomes unresponsive very quickly. I cannot click on Sims or objects to give commands. UI still works (needs panel, time controls, build mode button), but interactions do not appear. This happens: - in Live Mode - sometimes also affects Build Mode (cannot move or rotate objects) - usually within minutes after loading a household What I tried: - removing Mods and cache - full reinstall - repair game - new save - different mouse / touchpad - windowed & fullscreen modes - overlays disabled Other games work fine on this PC. The issue started after December update and became worse after February 3rd update. Multiple players report the same behavior. Expected result: Normal interaction with Sims and objects. Actual result: No response to clicks, game becomes unplayable.Help please
So yesterday I was updating TS4 and after the update, I tried to play but it kept saying "Unable to start Missing game files" I checked my folder and it seemed normal, other than the fact that I had to move my mods to a USB drive to have the game update for storage, but I didn't think much of it till I tried to play again except with the mods, it said the same thing so I went online and tried to see how to fix it but nothing worked, so I finally decided to make this post and hoping I could get some help with this problem (prob will check for a response tomorrow cause I'll be out)
Error code: 423:e0e69235:cbc7fcc9 when trying save after this latest pack update
Full message that comes up after a save attempt since 2/17/26: The game failed to save. Error code: 423:e0e69235:cbc7fcc9. This happens when I am in live mode. When I got to Manage Worlds and try to save progress, it visually goes through, but then I go back into the game on live mode and no progress has actaully been saved, aspirations progress is reverted back to the same previous point, even if I know I completed it, skills building is back at the same point, etc. I've attempted to complete the same aspiration 3x and save and each time I get an error or it goes through visually, and the game saves nothing. Once in a blue moon the game will just crash. I find myself not wanting to play the game because I'll never be able to save game progress again. Please fix this issue. PS4, all game and console updates applied. I do have the new legacy pack and that is when all this error started as I went through the Anansi Trials.My Game is Broken
Ever since buying the new pack I can’t or play my game at all now, at first my save button was not working and now I can’t even place sims in a new home without the game telling me to restart the game and losing everything I just made that and houses I build disappearing as soon as I click the back buttonI can't play. Pls help me :(
All screenshots are sadly in german as my game is set to... german, obviously. But I hope you can get past that. Anyways, so basiclally, after the last update there are a lot and I mean A LOT of issues with my game. Including not bing able to play, but we'll get to that. First of all no matter how many times i check my notifications, they won't go away. But whatever, it'S just a minor issue. Now the things the game sends you (Not sure what it's called in english) won't send I guess? I don't really care about them anyways but it's annoying to get that notification every time. Now to the more serious issues: Any changes I make to the settings will NOT save. No matter how many times I press save, once I close and re-open the game (wich you have to do to aply them obviously) The changes I made won't even show up in the settings menu. If they work in game I can't test because, oh yea, I can't play. If I press load / continue game I can get into the select world menu, but it shows me some code 22 and tells me my game wasn't saved. Wich is already annoying, but If I try to play anyways and just re-do everything I spent hours on that won't even wok either. The button to make sims is gone and I have no in game money anymore, wich makes it impossible to build or go into any building at all. So yea, completly unplayable. If I press "new game" it's even worse just giving me a white screen for a few seconds and then closing the game. I have tried everything. I took out mods, I checked the game files for issues, I turned my PC on and off, I've opend the game from steam, EA launcher. I have not yet unistalled and re-installed the game but I don't want to. That's like the last thing I would want to try. I have watched multiple videos on how to fix it, but nothing works. I don't know what to do anymore. Please someone help me. This update has been out for a relativley long time and NOTHING has been fixed, I can't be the only one having thse problems, right?Game loading time immediately doubled after Feb update
For reference, I'm running a water cooled Ryzen 7 7700X, 64GB DDR5 @ 6000mhz, an RTX 3070Ti OC, and the game sits on it's own gen 5 NVMe SSD rated at (up to) 10,000mb/s, this is a separate internal drive only for my sims game and mod files and the drive never hits above 50% capacity. I'm giving this for reference for anyone wondering if my system requirement could be the issue. I've tested and timed this with and without my mod folder, however, before the update my game took 2min 30sec - 3min to load with 30k mod and cc files. Immediately after updating, this time went up to between 4min 30sec to 5 min. Mind you I spend a lot of time organizing my mod and cc folder to ensure everything is up-to-date. I ran this same test without my mod folder installed, after repairing the game (to ensure no changes were made to any game files due to mods), and the game went from loading in within less than 30 seconds to a massive 1min 30 sec to 2min. I ran this test on a new save as well and made sure the number of current saves files I had in my game was under 5 and had the same results. Something happened with the last update where the loading time of the game was massively impacted for most (if not all) players. I'm not going to get into the disappointment I have in a development team that's been working on the same game for 11 years that clearly doesn't play test their updates before they release them or how a team of like 200 developers could manage to de-optimize a game (well... I guess I did), but something is very wrong with this update as it's impacting players with higher and lower end systems alike.
Partnered Sims turn into siblings
A few minutes into playing after updating, my sim gets a call from her cousin to say that the cousin is now in a relationship with her own brother. I went into the other family to check and sure enough they have a romance bar, and are tagged siblings, sweethearts, and partners. This is NOT okay. Edit By crinrict: Adjusted Title to fit old bug report. Note from EA_Solaire: Hello all, If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)? If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472 Thanks!
Maps from DLC appearing twice on Overview page
After installing the new expansion as well as the latest updates and patches the new world for the Lovestruck expansion appears twice in the world selection screen. Both can be selected from the screen but only own of the two contains functioning lots. Game is still playable, but bug will not disappear despite repairing the game. Edit By Crinrict: Adjusted Title Note by crinrict: See this for a workaround fix: https://sims4.crinrict.com/eng/2022/06/world-appears-twice-on-world-map/
