[Current Issue] Sims 3 Store world can't register/install
Overview This guide is for registering and installing standalone worlds from the Sims 3 Store, specifically those bought with money. That list includes Dragon Valley, Hidden Springs, Monte Vista, Roaring Heights, and sometimes Barnacle Bay. If you bought a Store world with SimPoints and it's not appearing in your purchase history on the Store site, please contact EA customer support and request that the SimPoints from the failed purchase be added back to your account. How to register a Store world jump to: My code doesn't work jump to: I can't install the world When you purchase a standalone Sims 3 world from Origin or the EA App, you should receive an email confirmation from EA. If you don't see this, check your spam filter. This email should include one product code per item, as shown here in the blacked-out red box: IMPORTANT: Some players have reported finding their product codes on ea.com, under Account Settings > Order History, so please look there as well. If you never received this email and it's not in your spam folder, please contact EA customer support. https://help.ea.com/en/customer-care/ You'll want the live chat option, not email, so you can explain the issue to a real person in real time. If you don't see the live chat option, try again in a private browsing window (or another browser), and continue as a guest rather than signing in. Otherwise, go to this site: https://store.thesims3.com/ Sign in with the same email address and password that you use for other EA sites, scroll to the bottom of the page, and click "Redeem a Code." Enter the code you've received, and the world should appear in your account. You can then download it from your purchase history (Store > My Store Account > Purchase History) or its product page. https://store.thesims3.com/worldProductDetail.html?categoryId=12642 ↑ My code doesn't work If you are sure you've never used this code, but the Store site tells you it's invalid or already been redeemed, you'll need to contact EA customer support to ask for a refund. https://help.ea.com/en/customer-care/ I strongly recommend using live chat rather than email. If you don't see the option, change the location in your browser window to U.S. or U.K., or choose a slightly different category of issue. Or use a private browsing window, or a different browser, and continue as a guest rather than signing in. If EA support doesn't help, please say so in this thread. If support does help, please post anyway letting me know what world(s) caused the issue so we can look for patterns. ↑ I can't install the world If you're getting the "there are no packages to install" error, please see this post: Re: Sims 3 Launcher "There are no packages to install" | EA Forums - 11190163 The standard way to download a world is to go to its product page or open your purchase history (Store > My Store Account > Purchase History), then click the Download button. If this isn't working for you, try a different browser. Firefox generally works best with the Store site. It is generally unnecessary to sign into the launcher before attempting to download or install Store content. However, this has helped some players, so it's worth trying. Mac users only: if you see an Error Downloading Content {0}, please repair the game in Origin, restart your computer, and try again. If the world still won't download properly, try a clean Sims 3 user folder. Rename the existing "The Sims 3" folder in Documents > Electronic Arts, open the launcher to create a new folder, and try to download only that world. If it works, you can move the downloaded world from the new Sims 3 folder to the old one you renamed, trash the new folder, and change the old one's name back to "The Sims 3." Downloaded Store items are found in the Downloads subfolder and have the extension .Sims3Pack. Be sure to delete any older downloads of the world before moving over the fresh copy. If the world downloads properly but doesn't install, please try a clean Sims 3 user folder as well. Rename the existing "The Sims 3" folder in Documents > Electronic Arts, open the launcher to create a new folder, download only that world, and try to install it. If this works, you can install the rest of your Store content into that folder, then move over your saves and any other files you'd like to keep. Please see this guide for a list. If reinstalling all of your Store content would be a burden, or you're confused about another part of this process, please ask for further help in this thread. ↑
The Land of Oz
Starting a new thread to provide information on my custom world "the land of oz" as I made updates and add new lots The world was featured on Youtube channel CJplays, in an incomplete state. There is another thread about my original Oz world but as it was my first world creation and pretty unplayable, I scrapped it and rebuilt the world in a smaller version, which is what was featured by CJPlays If you are playing in the world (in my studio) feel free to contribute to this thread . My first task is to compile a list of EP's, Stuff Packs and Store Items used in the world. EPs Season Supernatural Showtime Pets University Generations World Adventures Movie Stuff Into The Future Fast Lane, Late Night and Island Paradise were used in creating some of the Ozian Sims in my Studio Store Sets (I'm going to try to reduce this as I update the world save) STORE WORLDS, Monte Vista, Aurora Skies Gold, Riverview, Midnight Hollow Gold, Dragon Valley Gold STORE April 2023 Compilation October 2011 Compilation January 2012 Compilation Make a Wish Compilation March 2013 Compilation More Magic Drifters Desire Oh my Goth Compilation Eloquently Eclectic Fabulous Fiesta Moroccan Mystique Africa Inspirations Grims Ghastly Manor Mother Russia Gothique Library Palace of Versailles Prism Art Studio Free Items TBA
Monte Vista Not loading despite 2 purchases
Hi everyone; I have been trying to get back into the Sims 3 as a comfort game with all the craziness of the world going on and have had trouble with one of the packs that also is one of my favorites- Monte Vista. I have tried multiple times to install the world and it just is not loading, I've even gone to the trouble of buying it twice and have not had much luck researching other ways to get the world downloaded, can anyone point me in the direction of a potential way to fix this? Thank you. <3
Bayou Bijou Collab Completed - World save and Part 4 video released!
Welcome to another builder's collaboration hosted by Hidehi2 , Sandraelle and me soocoolsim ! Introducing Bayou Bijou, a New Orleans / Louisiana inspired world featuring seven areas. Our collaboration has been a success. Thank you to all participants! BAYOU BIJOU BASE WORLD (empty lots) This is a flat vanilla world created by Hidehi2 and is very loosely based on New Orleans or anywhere in the Louisiana Bayou country. Included are French Quarter, Garden and City Districts, Beach and Farming areas and two Bayous. The base world includes a mix of 93 empty residential and community lots. Download from the EA Exchange LINKS TO INDIVIDUAL COMPLETED BUILDS Map A - French Quarter ✅ - See Part One video tour Map B - Garden District ✅ - See Part Two video tour Map C - Bayou Sauvage ✅ - See Part Three video tour Map D - Farming Area ✅ - See Part Three video tour Map E - Beach Area ✅ - See Part Three video tour Map F - City District ✅ - See Part Four video tour Map G - Lafitte Lagoon ✅ - See Part Four video tour SHOWCASE VIDEO TOURS (YouTube) Part One - The French Quarter Part Two - The Garden District Part Three - Bayou Sauvage, Farming, Beach Areas Part Four - City District, Bayou Lafitte Full Bayou Bijou playlist (All 4 videos) WORLD SAVE FILE We're assuming that most people will probably want to select which lots they'd like to add to their Bayou Bijou world, but for those who may want to have a version with all the lots placed, Sandraelle has created a world save for you. Since a fully loaded Bayou Bijou includes many highly detailed builds, we recommend you adjust your in-game settings lower for optimal gameplay. Download and install the empty base world Download and extract the world save file Place the extracted folder under .... \Electronic Arts\The Sims 3\Saves before launching your game BACKGROUND (Edit! July 5/25 - The collab is complete. The following instructions are for reference only) Experienced creators (Intermediate+) are invited to join us in creating builds to add to this empty world. If building is not your forte, but you love decorating, just let us know. We'll try to match you with an appropriate builder to create a shell for you. Everyone can experience Bayou Bijou taking shape by downloading the empty base world and installing builds as they become available. Constructive comments throughout this process are welcome, so don't be shy. Please keep an eye on the "News and Updates" post for milestones and links to new creations as they become available. You can also check out in-game Bayou Bijou Stories and Sims from players / creators. Without further ado, onto the details below and come join in the fun! CLAIMING OVERVIEW Download the Bayou Bijou empty base world created by the talented Hidehi2. Take a look at the lists of available lots using the Map posts as reference (see links above). Indicate you're on board for the collab and sign up for your first claim by replying on this thread with your chosen map lot reference # (eg A8). I will update the lists with claims and add download / media links when builds are completed. Every two weeks (approx the 1st and 15th of the month) a new claiming period starting with a 'Claiming Day' post will begin. During this period, if you are now joining the collab or had a build in progress on Claiming Day, you can claim 1 lot. For ongoing participants, if all previously claimed builds are completed and link(s) submitted by Claiming Day, you may claim up to 2 lots. Edit! Effective Apr 15/25, after successfully uploading a completed cc-free build, participants may claim another lot if desired. However, max 2 claims in progress remains in place. Edit! Apr 17/25 - All lots Claimed. See the Map listings for links to completed builds. BUILDING GUIDELINES Please stay within the theme of each map area and general New Orleans, Louisiana inspiration. You have creative freedom otherwise. All Expansion Packs OK for use. All Stuff Packs OK for use. All official EA Store Items OK for use. Free EA Store Items OK for use. Note: Some are no longer available for download so use at your discretion. NO third-party Custom Content allowed. Please Custard Check your lot file before uploading to double check. We highly recommend you play-test your lot before uploading to ensure no routing concerns and downloaders can enjoy your build as intended. Another recommendation is to test placement of your final version. This helps identify any potential issues (windows/tiles out of place, etc). To do this... Export your build, save your game, delete the final version, then use the exported copy in the Library to add it back into the world. Take a look around to see if anything is amiss and correct as needed. It will be useful for players if the Bayou Bijou lot address is included in your build description on the Exchange, albeit optional. Do take the time to put your best foot forward to make your build(s) shine inside and out. Just be cautious about using a ton of clutter since that can add to lag when playing. Each build will be showcased with credit in video walkthroughs on YouTube once the world is completed. Once your build is available on the Exchange, please post a reply on this thread including: Name of build / map reference and/or address / download link / cover picture / custard screenshot confirming no 3rd party custom content included. Optional! Link to additional picture site / thread. SIM / HOUSEHOLD SUBMISSIONS The focus of the collab is on builds as the final world game save will be unpopulated, however we can link to Sims / Households created for Bayou Bijou. Bayou Bijou builders can submit Sims / Households for their completed claims as well as general (eg Townie) use. Non-builders can submit Sims / Households for general (eg Townie) use. All Expansion Packs OK for use. All Stuff Packs OK for use. All official EA Store Items OK for use. Free EA Store Items OK for use. Note: Some are no longer available for download so use at your discretion. NO third-party Custom Content allowed. Please Custard Check your Sim / Household file before uploading to double check. Once your Sim / Household is available on the Exchange, please post a reply on this thread including: Name / map reference or address (or flag as Townie) / download link / 1 cover picture / custard screenshot confirming no 3rd party custom content included. Optional! Link to additional picture site / showcase thread. Sims / Households created by participants for claimed builds will include lot addresses with their listings. Sims / Households created for potential use within Bayou Bijou but not associated with a specific build (eg Townies) will be listed under the heading of Auxiliary sims which players can place anywhere as desired. LIST OF PARTICIPANTS Chojrak75321, cindylou2662 , Hidehi2, Kcity74 (aka fatness74), JudiAlbert (aka IdahoGal65, Cheeseweasel), Minasawa , puzzlezaddict , Sandraelle , soocoolsim , SusanMarieD (aka DavisSM), suzses , whatsociallife , xDeltaMirage (aka fegar200198) PREVIOUS WORLD COLLABORATIONS Cape Albacore Coastal World / YouTube video walkthrough playlist Disney's Magic Kingdom / YouTube video walkthrough playlist The Orient Express (London, Paris, Venice, Alps) / YouTube video walkthrough playlist Ackney-Upon-Sherne English Village (hosted by suzses) TIP! When first viewing this thread, you might want to sort replies by "Oldest" to view all the related posts in order and get up-to-date to a certain point. However, for future visits you may wish to sort replies by "Newest" to reduce the amount of scrolling. But of course, it's your choice on what works best for you.Choose Household, Start Playing now won't work.
II wanted to start a new family in Moonlight Falls, and when I chose a family It didn't load. I can still turn to left and right in the world. I can even go to the headmenu. Just when I choose a familythe button turns grey but the sims don't load. I tried this in several worlds. I tried to delete compositorCache.package and so on, but it didn't work.
I wish we had all of the worlds from that one community vote.
Do you remember Lunar Lakes? We actually got it from a community vote. Maybe it's just me, but I would've preferred both Route 66 and the enchanted forest to win, and it's a shame they never made the worlds. I always wondered why no one has made a custom world based on the other community vote options, I would LOVE to see them all be done. Just an idea though.
