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12 Replies

  • Thank you for the response, but I have already unlinked the old Steam account and the launcher still tells me I need to sign in on my old Steam account to play. 

  • proxos666's avatar
    proxos666
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    4 years ago

    @Yogi1Kenobi 

    yes thats why i said

    if you say you have unlinked what is the swtor username  ? can check if a steam account is still linked

  • proxos666's avatar
    proxos666
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    4 years ago

    @Yogi1Kenobi 

    I have flagged it with swtor support to check , it will be around 9hrs before they respond , that is when they are online here for the day

  • proxos666's avatar
    proxos666
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    4 years ago

    @Yogi1Kenobi 

    Support said there is no steam id linked to that account.

    They said If you can't linked it to a different swtor account, may be there is a steam id already linked to the new swtor account

  • I logged into my other account and it says there is no Steam linked to that account either.

    That account name is Sniblix, and I do not want to play this account anyway, so I don't care that I couldn't log in on it.  I was just hoping that unlinking it would let me use my iYogi account on my new Steam, but it did not, because it was not linked.

    If it's not iYogi or Sniblix that is linked to my Steam, I don't know what more I would be able to do to fix this myself.  Is there a way of getting it reset by support or something so I can play iYogi on my new Steam account?

    Thank you for all of your help with this!

  • proxos666's avatar
    proxos666
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    4 years ago

    @Yogi1Kenobi 

     i have flagged it again , have you tried via incognito mode on chrome, just in case browser cache is interferring somehow ?

  • Good thinking, but unfortunately incognito mode did not work.  Still says no Steam is linked on both accounts.  

  • proxos666's avatar
    proxos666
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    4 years ago

    @Yogi1Kenobi 

    I suspect they will ask you to call them when the lines open , as they will need to look for a 3rd account linked to that steam account

    I will confirm that though when they come online here for the day in about 5 hrs , english phone line open is about 10 hrs so well before the phones are open

  • Okay thank you!  Is 1 (855) 342-2186 the number I need to call for this?  

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