Re: Game keeps crashing ps4

Did you  upload all sims data to playstation plus then go to Console settings then storage then save data then delete all sims 4 data and user data for sims 4? Then did you turn off console when it is entiely off hold power button on console untill you hear 2 beeps then hold it for anothe 7 seconds then connect ps4 controller with USB cable then press PS button on controller then log in to your ps4 profile. Put sims 4 disc in load it it should install all updates then after game has finished installing press PS button on controller go to playstation plus and download all sims 4 saves and user data that you uploaded. Then go to playstation store go to purchases then on sims 4 game click it to open it then under the games icon you will see different options click  on Playstation Store option under games info under Trending In the store click on Game Icon like mine shows SIMS 4 and next to it will say ADD ONS click on this to show all add ons then click the arrow pointing down icon next to each one to download each one. Click PS button on controller to return to game and load up a game.  When playing it will say unable to load some items quickly close this item then save then exit to main menu. This message box comes up for the ADD ON content you are downloading. Do this each time it comes up now save befor exit to main menu to have your add ons installed.