Community ManagerHey all,
Please try a full power cycle on your console, and then check under your Manage Add-Ons section for 'EP 14' following these steps:
If you're still not able to install Horse Ranch after trying these steps, be sure to let me know!
I am also having this issue
Community ManagerHey all,
This thread is dedicated to any download issues for Xbox or PlayStation.
If you are unable to install Horse Ranch on the EA app, please post in the dedicated PC thread here: https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-Horse-ranch-won-t-install/m-p/12760641#M256160
I bought the game this morning and have been trying to play all day. It says the Sims 4 needs to update but the update is not available and Horse Ranch says it needs to restart to work. What is going on and can you please fix this ASAP. I’m on Xbox One
I’ve tried everything recommended and horse ranch will not load it says my sims 4 needs to update but my Xbox says no update is available
🚨 I was able to force the download from the PS App on my phone, which is linked to my PlayStation!! Look up horse expansion pack, click “Download to Console”. It automatically triggered the download on my PS5, downloaded and installed in 6 minutes (and I’m on slow internet)!
Still won't download!
Community ManagerAre you on Xbox or PlayStation? What error do you see when you try to download Horse Ranch?
I pre-ordered the digital content and expansion pack together, but it's still telling me I have to buy the expansion. It was just in my manage list before I did a full reset on my Xbox but now the only thing showing up is the digital content. The expansion isn't even on my list anymore. It still says I have to buy it, when I've already purchased it, I'm not sure what to do but I'm extremely upset if I wasted my money....
Community Manager
