Re: [PS4] Crashing During Travel, Save the Game, Exiting CAS/Build Mode Patch 1.37

@Mi_chiamo_SaulDefinitely install via Internal for The Sims 4. It doesn't cut a lot of the long long... load times down, but certainly improves it! Also, not sure if you're aware how to clear Cache? For Xbox it's via settings. But, since you're on PlayStation. If there's an option via PS4.... I'll go digging now for you and see what I find. But clearing Cache helps immensely when bloated old junk gets stored and 'bogs down' your game, which can result in sluggish frame rate and overlap lag. However, after extensive testing both myself (and ten other people via a Discord Sims4 Bug squasher Faq thread) have come to the conclusion that the new Cottage Living EP and Pre-CoL (Base game compatible) Patch are the culprit for a Lot of the Simulation Lag and frequent game crashes, that many gamers are experiencing across Multiple platforms!

So, take solace in knowing that your issue is one of many shared across all gaming mediums right now. Anyway, I'll go search for a method of clear cache for you now and update here accordingly.

As promised here is the info I found for how to clear cache for your PS4 System.

1. Turn off your PS4. It must be completely off to clear its cache. If it's left in rest mode, the process won't work.

2. While the PS4 is shutting down, its indicator light will blink. Wait until it stops blinking — that's when the PS4 is off.

3. Disconnect the PS4's power cord from the back of the console. Don't simply unplug the cord from the wall — it needs to be disconnected from the PS4 itself to clear the cache. Also note that the cord on different PS4 models, such as the Pro or the Slim, may be in a different spot. Check to see if that's the case. 

4. Wait at least 30 seconds, then plug the cord back into the PS4.

Your PS4's cache should now be clear, and you can test its performance by starting the system back up.

For Game cache via storage:
Follow these steps to access the System Storage and delete game data:
Open the Settings menu at the top of the dashboard.
Select Storage, then select System Storage.
Select Saved Data.
Choose a game to access the game’s saved data.
Press the Options button and select Delete.
Choose the saved data files to delete, then select Delete.

Hope this helps you out with at least the game crashes you've been experiencing! Also I'd suggest playing the Sims 4 in Offline mode for now. (When in game, via start button >>>options. Or simply known as The Sims 4's Settings panel and by selecting ”Other”. From there, just untick the ”Online Access” option and you'll play the game Offline.

@Mi_chiamo_SaulHi I'm replying while at work no you don't want to delete your Library. I mean Library on The Sims 4 via Gallery, should techinally be auto - backed up and stored via your Sim's / EA profile right? I'm not sure how it works for PS4 /PS5 though. But. You could technically delete it after you have made sure your saved data is backed up, but don't worry All YOUR saved Games data is automatically saved to an online storage medium, like on Xbox there's the Cloud. Playstation have their own, called PlayStation Plus I guess. But what you want to do is to *Make sure* your games are being automatically saved online under settings. And again, you need to be a PS Plus Subscriber to PlayStation!

I'll list the the steps for how-to now,

NB* This feature allows you to enable automatic uploading of saved data to online storage:

Select (Settings) > [Application Saved Data Management] > [Auto-Upload], and then select the checkbox for each game with saved data you want to upload. When saved data is updated, it is automatically saved to the PlayStation Network server at the time you log out, such as when the system enters rest mode.To use this feature, you must be a PlayStation Plus subscriber.

Before using this feature, you'll need to:
Activate the system as your primary PS4 system.

To do this:

Select (Settings) > [Power Saving Settings] > [Set Features Available in Rest Mode], and then select the checkbox for [Stay Connected to the Internet].
To disable automatic uploading for all games, clear the checkbox for [Enable Automatic Uploads].
You can place up to 1000 data items in online storage.
To view the progress of uploads, select (Notifications) from the function screen.

There we go. Now All Your Saved Game's data (Including The Sims 4 and your entire library) is saved online as a backup for peace of mind! 🙂

@Mi_chiamo_SaulBTW you could double check by booting up into your game and creating a "Testing save" saved file for testing purposes. If you have a USB or External storage device? You can Bacup your saves to that data storage too. That would simplify things for you to be honest 🙂 let me know if you need help how to save games to an external hard drive!

Saved games online:
**Once you have backed-up your saved games data using the steps above, providing you are a PS plus subscriber.... Please make sure that you are! Then this should work, because after you delete the saved data, (Library and Auto saves too) You can easily backup your saved gama data and restore it by Syncing* But be aware Syncing data from Online storage (usually this process is automatically triggered when booting up your game, it will ask if you wish to sync!) takes a bit of time! On Xbox via the Cloud it takes a good 20 minutes in some instances. Perhaps PS Plus is faster tho hehe :P

BTW. If the Auto - sync isn't working. You can manually go it yourself quite easily. 

To do this, 

Highlight the game, press the OPTIONS button, and then select [Upload/Download Saved Data].

It's also possible to use the automatic upload feature. For details, please refer back to the Auto-Upload steps I typed in the above post. 

Online storage can have up to 100 GB of saved data from PS4 games and 100 GB of saved data from PS5 games respectively. So you should be all good for The Sims 4 haha! 

To view the progress of uploads, select (Notifications) from the function screen.

@COSMICSMURFERCopy to USB Storage Device
As a backup, you can copy saved data to a USB storage device connected to your PS4 system. Copy saved data from the USB storage device to a PS5 console or another PS4 system.
For each game, you can select the saved data to copy.

To use this feature, you need to have signed in to PlayStation Network at least once.

**FAT and exFAT formatted USB storage devices are supported**
Be sure to fully insert the USB storage device into the USB port. Some devices are not compatible due to shape or design.

Okay I've typed up a storm now, and I don't want to annoy anyone here lmao. So I think I'll end it here. If you need any more help be sure to ask and I'd be happy to try offer any assistance! Have a lovely day, hope you get your game running smooth again ( or at least running at all). Fingers all crossed we'll get a patch / fix for all the Simulation Lag and other bugs this next Laundry List update. Happy Simming! 🙂