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10 Replies
Unfortunately, I don't ☹️
Could you search on your computer for the saves folder?
- Anonymous8 years ago
hi , how can i get my things back on the sims it got deleted when it updated please help me.
- Anonymous8 years agoI went to play my game tonight after updating origin and all my Sims data is gone. My saves folder is empty, families and houses I download from the exchange are gone. The game is making me start brand new like the first time I played it. I have no mods. I had this family from day 1. I really don't want to start a new one.... Please tell me there is a solid. Why would an update do this??
- crinrict8 years agoHero+
Hi @FroznSolo
just making sure that this is about Sims 4 ? As the Exchange is for Sims 3.
Are you using oneDrive ? If so, did you check if you have a folder there ?
Do you mean the local saves folder on your drive is empty or in game ?
- Anonymous8 years agoSorry, yes it is sims 4. I meant the gallery., not the exchange.
I do not use one drive, and it is the local saves folder is empty. It's as if the game was reinstalled and overwrote all of the data on my drive. - crinrict8 years agoHero+
Reinstalling usually doesn't delete the user files.
Can you search your hard drive to see if you have another sims 4 folder somewhere ? Also check your trash.
- Anonymous8 years agoI have not tried searching yet. What keyword, just Sims?
I did check my trash and not there either. - Anonymous8 years ago
So I did a search for "Sims 4" on my PC and found that I did in fact have a backup on OneDrive. My save files and other downloads from the gallery were there! I copied the data over to the Sims 4 folder in my documents/Electronic Arts/Sims4 folder and fired up my game. My Sims are back!!
Thank you very much for the assistance!
- crinrict8 years agoHero+
Glad to hear that.
Enjoy your saves
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