Windowed mode makes no difference.
The error message just says the card was not recognised.
On DXDiag there is no Device Key mentioned. All it mentions on Display Tab is
Name: NVIDIA GeForce RTX 2080
Manufacturer: NVIDIA
Chip: GeForce RTX 2080
DAC: Integrated RAMDAC
Device Type: FullDisplay Device
Total Mem: 16174MB
VRAM: 8010MB
Shared Mem: 8164MB
CurrentMode: 1920 x 1080 (60HZ)
Monitor: Generic PnPMonitor
HDR: Not Supported.
:/
DeviceID: 10DE 1E87 37A71458
Part Number: G180 0002
Great, thanks 🙂 You need to add the following line to your GraphicsCards.sgr file:
0x1E87 "NVIDIA GeForce RTX 2080" $cardLevelUber $resolutionHigh
- Locate the GraphicsCards.sgr file here, make a backup of it, and open it in Notepad - Program files(x86) > Origin games > The Sims 4 > Game > bin
- Add the line under the NVIDIA section so it looks like this:
Save and quit then open your game and see how it plays. Close the game and open the Config.log file in Documents > Electronic Arts > The Sims 4. Near the top under === Graphics device info === check the Found and Supported values are 1.
Okay I've done it and I'm testing it. Should it make the game perform better? Since it's onlysince getting the card not recognised has the games performance been janky.
How do you check?
The game still stutters but not as much as it did.
It found it and it says it supports it. Game still stutters a bit and lags when there's more than 10 Sims in a lot. But it's more playable than it was. I just can't scroll anywhere without the camera skipping
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