Forum Discussion

Re: Matchmaking list take forever 10- 20 mins

Hey @thomas4d , are you still experiencing this issue and what platform are you on and region? 

Thanks! 🙂 

/Atic 

24 Replies

  • Ps4-

    Updated yesterday- or the day before-  (Feb. 13/14th) and matches seemed smoother last night  but now I'm stuck matchmaking. Status goes between starting server/matchmaking, matchmaking/starting server.

    I've done the basic troubleshooting (restart app,ps4,router etc.) Still same outcome.

  • Having same problem on pc, first game in solo que is fine second is stuck in matchmaking. I let it sit there for 15 mins then restarted game no luck still. 

  • @EA_Atic @EA_Blueberry 

    I had reported this same issue during the launch of Season 2. This issue still persists, and I have tried all the troubleshooting steps. Reinstalled the game, and even raised the complaint through the EA Help pages. 

    The last response I got was I need to check the ports with my ISP. Even after opening all ports and manually selecting each required,  that I still have the same issue. 

    Now I even tried a different ISP and the same issue. Just not able to join Matchmaking on Asian servers. Connected from India on Xbox One.

  • @EA_Atic I am facing this problem my matchmaking time ranges from 45-60 minutes .My server is Bahrain 2
  • I've been sitting for nearly 30 mins in the same state

  • @EA_Atic I'm sorry for necro'ing this post.
    I've been experiencing similar difficulties in matchmaking in Qatar (Middle East).
    Max I'll get is 15 players half the time, and that's over 20+ minutes or up to hours.
  • I’m wondering if you guys are brand new and since there is level placement there may not be enough beginners to find a placement match. Same thing happens to high ranked preds. The lobby takes bricks 

  • I am on PC In Maharashtra and I am having the same issue, my match making server is Bahrain 1  

  • im on pc and my server is north Carolina and i live in florida and im having this problem  

  • Hello, My Que time has been takin forever as well.. I have tried multiple servers. I have watched 3 youtube videos, found this post figured my username and password out and typed all of this before finding my first game. I am in Utah, and I play on PC,

    I have tried multiple game modes and it is starting to really frustrate me with how long it takes to find a game.

    Please help willing to try anything I use X mission i believe for my isp.

    Thank you

  • @EA_Atic Hello, I think have messaged you, but cannot see it anymore. I am having s similar issue. taking at least 10 minuts to find a new game. I am on pc in utah, tried multiple servers and game modes. I have not been able to improve my que time at all... Sometimes taking 20ish minutes for sure.

    Please help. I am willing to try anything i believe my isp is x mission

    thank you for your time.
  • I am a player from India. I started playing APEX just 2 days ago. And one of the first and most-annoying problem that I noticed was the matchmaking time which generally ranged between 15-25 minutes for a match which lasted only 5-10 minutes for a newbie like me. I hope you do something about it. I love the game so far...but I am constantly discouraged to play it again due to such long matchmaking times.

  • Mine is even worse. it is showing 57 minutes to match make. I can not wait that long for a game that lasts around 5 - 10 minutes max omg. I am on a 1Gbs fibre connection. I tried changing servers and nothing worked. I am in South Africa and i think this game is dead now. I uninstalled it just now. The long matchmaking times just left a bad taste and i will reinstall it later to see if it improves. Such a shame because the game seemed promising.

  • It's happening to me right now. I am in Australia.

    New update installed this morning.

    @EA_Atic  yes I'm a new player.

    Cannot get into either duos or trios after a period of greater than 10 minutes I get kicked from queue and start again.

  • @EA_Atic pls help me i am stuck in matchmaking I bought xbox game pass and then when I tried to play my game it is stuck on matchmaking and is saying that 1 player in que no matter what server I try

  • Same here on 1st May 2021.  Sitting here for 15+ minutes now watching the server trio queue painfully build up.

    This is madness.