Re: Apex Legends Crash no error - PC (apex_crash.txt)

Another one, going to check how many i can pull today

Have the same problem,which lasts for 3 weeks after an update.Tried almost everything and couldn't fix it.

crash:
{
R5Apex: 000000000038845F
EXCEPTION_ACCESS_VIOLATION(read): 00000000000006A5
}
cpu: "Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000EBA90
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 000000000038845F
R5Apex: 00000000003932C6
R5Apex: 00000000001C7335
R5Apex: 000000000037F12F
R5Apex: 00000000004008AD
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0x000000F5ABC9F888
rbx = 54
rcx = 0x000000F5ABC9F8D0
rdx = 3
rsp = 0x000000F5ABC9F820
rbp = 0
rsi = 0x000000F5ABC9F8D0
rdi = 20
r8 = 65535 // 0x0000FFFF
r9 = 0
r10 = 0x00007FF6B7B58C48
r11 = 0x000000F5ABC9F9B0
r12 = 2
r13 = 0
r14 = 1605 // 0x00000645
r15 = 0x000000F5ABC9F918
rip = 0x00007FF6920D845F
xmm0 = [ [4.2038954e-45, 0, 0, 0], [3, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [9.1834095e-41, 0, 0, 0], [65535, 0, 0, 0] ]
xmm3 = [ [0, 0, 3.5032462e-44, 8.4077908e-45], [0, 0, 25, 6] ]
xmm4 = [ [2.8025969e-45, 0, 0, 0], [2, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [4096, 0, 0, 0], [0x45800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [0.25, 0, 0, 0], [0x3E800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1575435971

Joining bandwagon ... It's becoming a huge problem now that Ranked will start to ban people who quit midgame, which also means people who crashed. This needs to be fixed.

* Crashes started to occur 3 weeks ago, didn't have any problem before.

* It's the only game that crashes my setup.

* Intel 9900k, Asus Gefore 2080 Ti Strix, 32 gb RAM, SSD drive. So it's not a memory issue. All drivers up to date.

* It occurs at very random moments, may it be inmatch, or during a transition from char select to match.

* I tried a lot of things, like reducing Texture streaming, running in Admin mode, excluding Apex folder from Antivirus, disabling windows defender, etc ... No change.

So I opened the dump in Apex/Crashpad/db with Visual Studio, and it says :

Process Name: r5apex.exe : XXXX\Origin Games\Apex\r5apex.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

System Information
------------------
OS Version: 10.0.18363
CLR Version(s):

Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
r5apex.exe XXXX\Origin Games\Apex\r5apex.exe 1.0.0.0
ntdll.dll XXXXWindows\System32\ntdll.dll 10.0.18362.418
kernel32.dll XXXXWindows\System32\kernel32.dll 10.0.18362.329
KERNELBASE.dll XXXXWindows\System32\KERNELBASE.dll 10.0.18362.535
Activation64.dll XXXX\Origin Games\Apex\Core\Activation64.dll 5.2.4.66

(etc ...)

Try updating to the latest Nvidia driver that was just uploaded yesterday. Been very stable for me. Good luck

I turned off ingame Origin overlay, and ran smoothly without any crash for 2 hours. Will see if stable.

My game started to crash with the new patch that brought season 4. Im already getting banned everytime it crashes and i tried to play the game today as yesterday it was unplayable for me... First match and it crashed for me and i got banned for 10 min.. 10/10 would play again

oh and yes, i tried new nvidia drivers

Nevermind forget it, I just got a DXGI_ERROR_DEVICE_HUNG.

It clearly specifies as a design time error that should be fixed. Come on Respawn please, some people are getting banned from the game because this very game is crashing ...

I've got a thread going on for this issue where the game is crashing to the desktop with no error: https://answers.ea.com/t5/Technical-Issues/PC-Apex-crashing-to-desktop-no-error/m-p/8689565#M61170

One observation is that everyone in that thread seems to have 32GB RAM in their system. Can anyone confirm that they are receiving this error on something other than 32GB RAM?