Forum Discussion

Re: Apex error ps4 pro CE-30045-2

I have contacted to ps4 and they say it is apex game error not ps 4 . And they say contact to makers of the game to solve this thing...

8 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Hi, @qlutamine 

    That PlayStation error code means "Operation not supported."

    We recommend trying a power cycle first before launching the game again before reinstalling. If you have the game installed on an external hard drive, make sure there aren't files on both the internal and external drive. That can cause some weird performance issues.

    Do you have any non-gaming devices plugged into the USB slot?

    Power Cycle

    1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.
  • qlutamine's avatar
    qlutamine
    7 years ago

    Ok. I will try that. 

    And no nothing is in usb ports.

    Thanks for the reply!

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @qlutamine 

    How much space do you have available on your hard drive?

    Is your PS4 connected to a power surge or directly into the outlet, is your PS4 dusty and in an open space with enough ventilation?

    Do you get this error when you try to launch the game from a different PSN ID profile?

    Try restoring the license 

  • qlutamine's avatar
    qlutamine
    7 years ago

    @EA_Blueberry wrote:

    @qlutamine 

    How much space do you have available on your hard drive?

    = 367 G

    Is your PS4 connected to a power surge or directly into the outlet, is your PS4 dusty and in an open space with enough ventilation?

    = no dust , alone on the desk so heat is no problem.

    Do you get this error when you try to launch the game from a different PSN ID profile?

    I will try. Report coming soon

    licence restored and done everything that you can imagine...

    Try restoring the license 


  • Now i think what is MAYBE the problem! I try to go into game with my wife account and it gets there to the point that you must sing in psn account in apex!

    She doesnt have psn account so i stopped there.

    So problem is my account !!!! Because i dont get past to the respawn showing screen at the beginnin!

    I think ...

    can you check my stats or something ?

  • Solution found!!

    delete main avvount and rejoin !!!