1 player in Queue, Can you please help me?

Can you please help me? plz!
My eaid: RTG_Werh4N

Got a ban overturned, but now can't queue. Tried a ton of potential fixes to no avail.  (I'm on PC if that's relevant info)

• Checked File integrity
• Uninstall/reinstall
• restarted PC
• queue solo/with friends
• changed servers
• tried through steam and EA Play app (neither work)
  
  
  Any help would be greatly appreciated!

 I got the ban overturned but now whenever i try to queue up to get into a match it keeps saying 1 player in queue for hours till i get disconnected from the game for being idle. I havent been able to get into a game for the past 10 days now. When i switch to another account i used a long time ago it works fine or even my brother's account. Is there a way i can get a fix? Ive seen a lot of people with this issue but with no solutions.

Can you please help me? plz! Any help would be greatly appreciated!