Forum Discussion
6 Replies
- @EA_Darko So I can’t use it then
- EA_Darko4 years ago
Community Manager
Hey @hgfanta if you purchased the item on the wrong console then no you will not be able to use it on your Xbox account.
Darko - @EA_Darko But it’s for Xbox
- EA_Darko4 years ago
Community Manager
You need to go back to the retailer @hgfanta as there is nothing that we can do in relation to this issue on AHQ.
Darko
I have a pc code with only 10 digits and it doesn't work when i try to redeem it
- EA_Vendcera2 years ago
Community Manager
Hi @hammykn0w,
this EA help article might help you out:
https://help.ea.com/en/help/faq/redeem-product-and-promotional-codes/
If it's a PC code, it could also be one for Steam and not the EA app.Since this thread is also already quite old, I'll close the thread at this point in accordance with the forum rules regarding necro-posting.
If your problem persists, or you have a another concern, please create a new topic.
Please always pay attention to the date of the last post, and when the thread was created. Thank you!/closed
-Vendcera
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager