Re: Apex causing my mic to cut out on discord

@Default_the_bro 

No worries, thanks for following up. 

Do you have the Origin in-game overlay currently active? If so, can we try disabling that as well to see if it makes any difference? I've seen some cases where Origin in-game can cause some weird issues. 

If you open up the Origin client Settings and click on the In-Game tab you should see an option there to toggle Origin in-game on or off. If it's currently active try disabling it and see if that helps at all with your mic in Discord. Let me know what happens once you have a chance to try it out. 

/Kent

i am sorry for interrupting but the same problem is happining to me too ... it is an issue in the game it self ... please fix it

Hey @UN4GOTTEN-GAMER, 

I'd like to see there's anything else we can try that might help fix this issue. When you have the chance could you share a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. 

Once you have the DxDiag file please attach it to this thread. Thanks!

/Kent

Any news on this?

Only mic problems I have are when I play Apex. Crackling in Discord begins as soon as the Apex loading screen appears. I've tried disabling everything you mentioned, still crackles.

Hi! I would like to add to this, as I am experiencing it too, and it is still an issue.

Analogue mic through a USB Focusrite interface, working fine in everything unless Apex legends happens to run, in which case it starts cutting out, but only in Discord.

Listening back at the source is clear, recording it is clear as well. 

Hey @szrvs, 

Looking through the DxDiag you attached I noticed an entry for Focusrite USB under your audio capture devices. Are you running your mic through a physical mixer? 

/Kent

Hello, gonna join the party aswell

I've had the same problem, where as soon as apex opened up my mic started crackling on discord. By looking a bit through it I found that the bug was due to Voicemeter and to solve it i had to stop using Voicemeter for my mic, which is unfortunate since it sucks, Voicemeter helped quite a lot, but anyway, I solved the problem for myself, and if you also use Voicemeter or any other program  the serves the same purpose you should maybe look into it.

@howzut 

Thank you for sharing!

/Kent

This has started happening to me over the last couple days as well, all the same symptoms and have tried the same solutions. I’m running a Blue yeti microphone through USB seperate to my headset as I like to do recordings from time to time. I thought maybe it was an issue with the microphone specifically but seeing as others are having the issue with different mics, that doesn’t seem to be the case. 

It's just an amp/audio interface since it's a cardioid mic.

Having the same issue here. Though I found a workaround which works for me.

I do the following:

-launch the game

-alt-tab

-go to the windows sounds settings, recording tab

-go to my input interface, advanced tab

-change my sample rate, hit apply, change it back, hit OK

-restart discord.

It helps. But sometimes it does not if I have specified certain buffer sizes in my audio-interface driver.

My specs: win 10 pro 20H2, Focusrite Scarlet 2i2 2nd Gen w/ a cardioid mic.

I also have the same interface and I am having the same problem. Tho I play other games and I have no problem when I play those games and use discord.

With season  9 update it's not an issue anymore when I start the game. But, after some short time in the game it comes back. I also use FSE tweak (aka Fullscreen Optimizations) for win10.

Why the issue haven't been fixed yet?