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02ash10's avatar
02ash10
Rising Novice
12 days ago

APEX LEGENDS quits immediately after launch (no logs, etc.)

I don't understand English so I'm translating.I'm sorry that the clip is difficult to see due to a mistake in the image quality settings. As shown in the clip, APEX closes immediately after launching. I searched for logs using the event viewer, but I couldn't find anything, so I don't know the cause. I tried everything I could to find out. However, there was no change in the results, and it was meaningless. I also contacted support, but they only gave me a set response, so I'm really at a loss as to what to do.

P.S.The exact same issue occurred in other games that use EasyAntiCheat.

9 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Hey 02ash10​,

    Are you using any overlays in other programs like Discord, Overwolf, Xbox Game Bar, NVIDIA App, etc.? Disabling these may help in some situations if the game is crashing without an error. 

    Please also check to make sure your graphics card drivers are up to date.

    I would also try running both the EA app and Apex Legends itself as an administrator. Have you tried launching through Steam as well, or just EA app?

    You can also try a clean boot of your system to make sure there are no other programs or processes that might interfere with the game launching. If you're still having trouble after that point, can you grab a dxdiag so we can see what else may be causing this to happen on your system?

  • 02ash10's avatar
    02ash10
    Rising Novice
    12 days ago

    It didn't work even with the overlay software turned off. I tried both steam and ea. I also tried a clean boot of the system, but the game still closes immediately.

  • 02ash10's avatar
    02ash10
    Rising Novice
    12 days ago

    After trying various things, I started getting error code 0x8000002 when starting APEX. I tried turning off overlays and deleting keyboard and mouse software but it didn't help.

  • 02ash10's avatar
    02ash10
    Rising Novice
    12 days ago

    I heard that some people were able to fix the problem by installing DAEMON TOOL LITE and reinstalling it, so I tried that, and APEX went back to crashing without the initial error code appearing.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Hey 02ash10​,

    The error 0x8000002 showing up briefly does give a bit more information as to what may be causing this! That's letting you know there is some software/program on your system that cannot be run at the same time as Apex. In many cases that was Daemon Tools Lite as you found, though this could be any similar program.

    If you had installed Daemon Tools Lite to test this, be sure you had removed the drivers as well when uninstalling as that can still prevent the game from launching even if you've uninstalled the program itself - see this thread for more details: My solution to the Badware issue | EA Forums - 12048393 

  • 02ash10's avatar
    02ash10
    Rising Novice
    11 days ago

    I have confirmed that the daemon tool lite folder is not left. The game still closes automatically.I've only had the error 0x8000005 once.However, I am currently experiencing the same problem as in the clip. I will list the specs of my PC. An i7-13700f and an RTX3070 should be sufficient, and most other games start normally.

  • 02ash10's avatar
    02ash10
    Rising Novice
    11 days ago

    The EasyAntiCheat_EOS startup status was manual and the service status was stopped, so when I started it once, error 87 occurred: The Easy Anti-Cheat (Epic Online Devices) service on local computer cannot be started.

  • 02ash10's avatar
    02ash10
    Rising Novice
    11 days ago

    Also, even if I launch easy anti cheat.exe from program file (x86) on the C drive, Apex does not appear in the game selection item.

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