Re: DXGI_ERROR_DEVICE_HUNG (game crashes)| January 2021

@Konform103 the same Device Hung Error we startet with :/

Nope, tried all options and the start parameter. On the new map it crashes even faster...

@R4TH0S i'll try to keep u posted if i find some way to deal with this..

they claimed to have resolved this issue on this driver:

amd gpu users seem to be affected too:

https://answers.ea.com/t5/Technical-Issues/0x887A0006-DXGI-ERROR-DEVICE-HUNG/td-p/8057654

Thx, sadly I'm not the only one with this problem... 😞

All those people got the same problem since the update:

@MurphyseSmurphy : https://answers.ea.com/t5/Technical-Issues/dxgi-error-device-hung-constantly-since-fight-night/m-p/9984194/highlight/true#M95214

@RxBxV : https://answers.ea.com/t5/Technical-Issues/Device-Hung-Error-game-unplayable/m-p/9982344/highlight/true#M95191

@rockafellaaa : https://answers.ea.com/t5/Technical-Issues/DXGI-DEVICE-HUNG-ERROR-2021/m-p/9960949/highlight/true#M94752

@Syypher : https://answers.ea.com/t5/Technical-Issues/Load-screen-and-right-at-start-of-games-DXGI-error-device-hung/m-p/9941301/highlight/true#M94007

What I would like to mention, all those people who got that problem have a Ryzen CPU in there computer...

Me too...

I tried, but I got not enaugh frames to play like that. Can't enjoy the game in windowed mode :/

mine got almost all of problem coz of various fixes 

-dxgi error device removed 

-dxgi error device hung 

-freeze and crash my pc without a reason 

and this happen to me since the service launch until now.....

Dear EA staff, would it be possible to get an answer from you instead of the community?

Also the error changed to DXGI_ERROR_DEVICE_REMOVED

@EA_Illium @OrioStorm @EA_Blueberry @EA_Kent 

Never mind, it crashes with DXGI_ERROR_DEVICE_REMOVED and DXGI_ERROR_DEVICE_HUNG 🤐

Update BIOS and reset it to default. Only use overclock for RAM, do not overclock CPU.

If game still crashes, use Display Driver Uninstaller to uninstall GPU driver and manually reinstall it. Do not overclock GPU.

Run Windows Update, the Tron script, and Snappy Driver Installer.

Thanks for the tips. I have now updated iCUE, probably gave a major update which I had not yet done. My CPU and GPU are not overclocked. I performed the BIOS update and reset days ago, but unfortunately it had no effect.
I'll let you know if iCUE was the problem, I'll also try the parameter "-numworkerthreads 4".

New error... WTF is going on with this game?

Just to let you know, games like Rainbow Six, Red Dead Redemption and Borderlands 3 are running with out crashing.

@R4TH0Sdid you undo the changes which we did with dxcpl.exe? just remove the game from the edit list in dx control panel

there is a thread on the error you posted above:

https://answers.ea.com/t5/Technical-Issues/CreateTexture2D-failed-for-GFx-TextureAsset-ResizeAndCopy/td-p/7419574

@Konform103 I used the Origin version of the game where I did not change anything but the parameter. I deinstalled the GPU driver now with DDU. Keep you updatet. Thanks for trying ☹️

Hey @Konform103, had no crash in the last 1½ hours. So maybe installing the GPU drivers new fixed it. The game is installed on the Crucial SSD.
My PC is only 2 month old, I ordered everything with the Ryzen 9 5900X release 🥳 so "back in the days" is two month ago:P

Okay nerver mind, had time to play today for some hours... And after 3h it crashed again. I love it. Hope the next Season update fixes the issue :/