Forum Discussion

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Re: Random Packet Loss in every server ONLY in Apex

@CactusDuc 

No worries, thanks for following up! Have you had a chance to try setting a different DNS in Windows to see if that helps at all? I've seen cases in the past where using a different DNS can make a difference with issues like this. 

You can update your DNS through the Windows TCP/IP Settings. For more information on how to get there check out the Microsoft Support website. If you choose the Manual option you can enter a DNS of your choosing. I usually go with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but if there's a different DNS you would rather use instead that's OK as well. 

Please let me know how it goes when you've got the chance. Thanks!

/Kent

6 Replies

  • huyness6's avatar
    huyness6
    Rising Veteran
    5 years ago
    @EA_Kent yeah im having the same server issues for months on my ps4. and its only been getting worse. the slow motion gameplay just started last week?!?
  • Nothing works... I've had this issue ever since I downloaded Apex again a few weeks back. I tried Origin first, then Steam same issue, my brothers PC same issue.

    No other game is like this, I never get packet loss in a game, except for Apex, I've tried all the steps watched countless videos about how to fix this issue, there just seems to be no fix for it and I'll have to play with it like that :P

  • @Rexxxey Trust me I've been in your exact same situation. I tried numerous things to fix it with zero success and then finally decided to write this thread even though there are plenty of them with the same/similar problems and I was considering quitting the game because of that but I kept on playing because I kinda got addicted to Apex and at some point (It was like 2 weeks after I started this thread) I stopped getting packet loss (somehow). And after a week of playing almost everyday I finally accepted that the packet loss was finally gone even though I'm still getting a little bit anxious every time I jump in a new game that the packet loss might return at some point... I don't think "patience is the key" because those problems could occur at any time at any day. Even to this day If I check the server list my second closest server (Amsterdam) is getting 20% - 30% packet loss sometimes but all the other servers are doing fine (even though it doesn't say anything to the actual packet loss I was getting in-game as I mentioned in my initial post)
  • Been having this same issue. Servers are trash. EA reps cant/wont do anything about it.

  • Rexxxey's avatar
    Rexxxey
    5 years ago

    Yeah... a few days back I played until really late with one of my friends and at some points i had like 6-7 games where it didnt lag what so ever, but then the next day it started again, so I guess imma just have to deal with it for now and hope that is passes like yours did, thank you for the response :D