Forum Discussion

Re: PS4 Apex not sending password reset email

@EA_Illium I tried signing into EA via my PSN ID, and it tells me the same thing. I need to reset my password. I don't receive a password reset from any email I have owned for the last 15 years, not in the spam folders either. This is extremely frustrating. I was on hold with phone support for an hour and 30 mins yesterday but no one ever answered...

1 Reply

EA_Illium
EA Staff (Retired)
3 years ago
Hi @Springytor09 We would want to speak with our support to look into the account further.

If you are using our help site we also have Email and Chat support, as well as social. Contact options can change depending on availablitly and region.

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support (Phone, Chat, Email)

https://help.ea.com/en/contact-us/